|
Color Set
|
67'709 Avis clients vérifiés |
|
Trier selon : |
|
Leider viel zu rotDas Positive zuerst: sehr professionell, gute Anleitung, gutes Equipment. Ich hatte den Farbton Dunkelblond - Honig/Mahaghoni. Leider ist die Farbe für mich ein reiner Rotton. Ich dachte bei Honig Mahaghoni an ein Dunkelblond mit einem leichten rötlichen Schimmer. Mit Dunkelblond hat das aber leider nicht viel zu tun. Jetzt laufe ich mit roten Haaren rum. Hier müssen die Farben mE besser beschrieben werden. Auch die Voranzeige der Farbe stimmte sogar nicht.... 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsKatja H. - Vielen Dank für die Kontaktaufnahme! Es tut uns leid zu hören, dass die Farbe nicht Ihren Wünschen entsprochen hat. Wir nehmen unsere eSalon Farbzufriedenheitsgarantie sehr ernst, daher möchten wir zusammen mit Ihnen an einer Lösung arbeiten, sodass Ihr Haar fantastisch aussieht. Bitte halten Sie Ausschau nach einer weiteren E-Mail. Wir werden uns bald mit Ihnen in Verbindung setzen, um es wiedergutzumachen! |
Roots still visiblePackaging was good. I went for lightest blonde. Followed the instructions, 30 mins on roots etc. Still can see a line where my roots are. Disappointing, I won’t be ordering again from esalon. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsJoanne W. - Thank you for reaching out to us here at eSalon! We are so sorry to hear that you were not pleased with the end result of our color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Way too dark, looks blackTurned my hair black. Tried 5 washes to see if color would lessen but it hasn’t. Going to try a color remover. Possibly a visit to the salon to fix. Also the ammonia smell of this product is overwhelming. The strongest I have ever smelled and I’ve been coloring my hair for many years. Not reordering. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsMickey - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
No llegaNo llega el pedido desde hace un mes. Dicen que esta en aduanas, cuando se comprometen en la web a mandarte otro igual si hay problemas con el reparto y no es así me dicen que siga esperando. Esto no es serio anule mi plan me siento estafada y no me van a seguir estafando automaticamte cada 10 semanas. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsHola, Guadalupe: Sentimos que no hayas recibido tu pedido. Desde eSalon te aseguramos que estamos haciendo todo lo posible para que tu pedido llegue cuanto antes. Te hemos enviado un email. |
Not HappyI thought this was going to be grey coverage, it was not. The color wasn't dark at all and just looked like a my natural hair color. I was trying for a much darker tone. I'm going to stick to buying my color from Ion. This product was not for me. I did like the packaging. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsTracy - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Slightly disappointedThis color turned out very brassy despite my following the instructions to a T. It also didn’t cover up my grays. It would be perfect without the brass and if it covered my gray. I’m hoping a purple shampoo can help, but honestly, disappointed that the kit itself didn’t work the way I really wanted it to. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsChristine - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
NO QUIERO ESTOS PRODUCTOS.EL SEGUNDO ENVIO NUNCA LLEGO, REEMBOLSAR MI PAGO DEL MES DE NOVIEMBRE Y NO ENVIAR MAS PORQUE NO ME GUSTO. GRACIAS 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsHola, Jenny: Sentimos que no hayas recibido tu pedido. Estaremos encantados de poder revisar su estado, para darte todo tipo de detalles y una solución. Te hemos enviado un email. |
The colorI love the color and my hair stylist pick just the right color for me 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsSharon - This kind of feedback is very rewarding. We're so happy to hear that you're enjoying your custom color! We look forward to the next opportunity to delight you! |
IncredibleI love it! It lasts without barely any fade and the colour is spot on 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
Hair colorI really enjoyed the starter kit. It came with everything needed to do the job successful. I truly recommend this process to everyone. The instructions where easy to read 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsHenrietta - We're thrilled to hear that you're enjoying your color! We look forward to our next opportunity to delight you! |