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Color Set
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67'709 Verifizierte Kundenbewertungen |
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Color muy oscuroPor favor ajusten mi color de un castaño medio ahora tengo el cabello negro 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenHola, Maribel: Gracias por escribirnos. Sentimos que tu color haya resultado más oscuro de lo que esperabas. Nos dará gusto poder revisar tu formulación, para ofrecerte el color que estás buscando. Te hemos enviado un email con más detalles. |
Love the customer service, love the kits, hate the dyeThe hair dye with this company is so orange, even though I ordered the most ashy colour available. I've also adjusted the colour, which added more ash, and the colour is still very orange. I need to use the tint rinse for several weeks to get the product to a regular brown. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenSonia - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Not able to use kit have covid yet am being sent another!Please cancel all shipments. Not sure I’m making it thru this. My hair is my last concern now! Breathing is hard! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenSandra - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Not enough dye.I cannot even try this because 8oz of color is not enough for my long thick hair. I use at least 10-10.5 oz of hair dye. When I purchase hair dye at Sallys supply store I buy 4-5 bottles. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenVanessa - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
ColourProduct and all in package excellent. However very disappointed with colour .My hair is red not Auburn. Dont like it sorry.Wish to cancel my order thank you.Best of luck Annette. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenAnnette D. - Thank you for taking the time to share your feedback with us! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
DisappointedI like the color, but I’d like it to be a little more vibrant. My roots are a different color than my ends. I followed the directions, set timer for 20 minutes, etc. Now I need to color my roots again. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenMelissa - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Color Is Fading Too QuicklyI noticed after my color in January that my grays were showing through very quickly like - within five days of coloring. This has never happened before with your product. I’ve always gotten three weeks out of my colors. I just died my hair last Wednesday. It’s now Sunday and my grays are showing through especially around my face. I’m not sure what you are doing differently in my color but I would love for it to go back to the quality that it was before. I will give this one more shot before I cancel my subscription. I would appreciate a call from whoever is formulating my color so we can figure out what is going wrong. Thanks, Emily 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenEmily - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
So happy!I was worried about what the finished color would look like. However the clear instructions and videos made it easy. When I rinsed out the color I was so happy. The color has different tones and looks so natural that no one even noticed. Gone is the nasty dishwater Grey replaced by beautiful natural looking color. Thank you! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenSharon - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and look forward to blending your next color soon! |
Wowzer!I am so impressed! This colour is amazing. Thank you. Once lockdown is lifted, my hairdresser may now only be cutting and styling. Yep, it’s that good! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Great results first tryVery pleased with result completely covered all grey and the colour was exactly what I’ve been trying to achieve. Colour is very even from roots to ends which is something I’ve struggled to do myself until now! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |