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Color Set
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67'709 Avis clients vérifiés |
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Trier selon : |
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Loved the qualityCovered all my white and unified the red roots with the black ends. After, washing out the dye my hair felt smooth and shinny. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsIrini - Thank you for the wonderful review. Everything our clients’ say is truly valued and we look forward to hearing from you in the future! |
1st KIT WAS GOOD, BUT NEEDED ADJUSTMENTS...I loved the idea of having my hair color customized to ME! Especially since I can't get the color and tones I love from an off the shelf product. The first kit I got wasn't exactly what I was looking for, but understand customizing is a process. After that, things didn't go so well, but I'm not going to share the pot holes in the road just yet as there's a possibility that eSalon may recover and help me after all. If you love the idea of color in a bottle with your name on it, than you'll love this. I will say the quality of product is good. I didn't wind up with straw hair. I do believe the add on products really add up making the orders pricey. If I wanted to extra tint and highlight, I may as well go to a salon, right. I hope eSalon can make this better and work for me. And if you're not getting what you asked for, SPEAK UP, it's your money. Take care, and stay safe. ~Nansea~ 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsNansea - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Quantity of SolutionsMy hair is very Fine and Thin, I only need about half the amount of product! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsBobbi - Thank you for your feedback. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Good grey coverage.Well, fairly pleased with my colour. Except there are a few bits that look more a light ginger than my expected light blonde. Followed instructions properly too. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Chemie CocktailDas Paket mit Farbe und Zubehör machte einen super ersten Eindruck. Jedoch, nach dem ersten zusammen mixen der Farbe hat man einen beißenden Geruch in der Nase. Dies hat sich leider komplett durchgezogen, sehr unangenehm! Abgesehen von der Verschmutzung drumherum, wenn auch vorsichtig alles gemacht wurde, lief die Färbung ok. Allerdings in der Nacht darauf hat meine Kopfhaut sehr stark gebrannt. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsSilke W.- Vielen Dank für Ihr Feedback. Es tut uns leid zu hören, dass die Farbe nicht Ihren Vorstellungen entsprochen hat. Wir bei eSalon sind stets bemüht, die bestmöglichen Produkte für unsere Kunden zu entwickeln. Wir freuen uns über Ihr Feedback und sind dankbar über jede Rückmeldung. Wir haben Ihnen bereits eine E-Mail zukommen lassen, um diese Angelegenheit weiter zu besprechen und herauszufinden, wie wir die Situation klären können. Bitte behalten Sie Ihren Posteingang im Auge. |
Faded quickly and went very brassyBiggest mistake ever in buying this colour. It faded terribly after 3 washes and went really brassy. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsNatalie N. - Thank you for reaching out to us here at eSalon! We are so sorry to hear that you were not pleased with the end result of our color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
DisappointedMuch too dark and dried my hair out, very disappointed 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsSarah C. - We appreciate your feedback here at eSalon! We’re so sorry to hear that you felt the color was not the shade you expected. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Didn’t really work on my hairI have extremely thick hair and I left the color 45 min just to be sure it really soaks in but a little disappointed I barely see any changes from my natural black color My friends couldn’t tell I had a color at all. I love the whole process of picking your color, the attention to detail. But it’s not going to work for me. I’m a little disappointed I really thought I found the rare gem that was going to save me so much money. I guess I’ll head to the salon in a week or 2... 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsSonam - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Didn t workThis product didn t work in my hair! The 2 time i washed my hair , i could see all the greys again!! No good. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsMaria N. - We appreciate your feedback here at eSalon! We’re so sorry to hear that you felt the color was not the shade you expected and did not cover to the extent you needed it to. We also apologize for any inconvenience caused during the application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
DenunciaréNo di permiso para hacer envíos de forma Periodica y desde la web están enviando y cargando dinero o intentándolo en mi cuenta sin autorización. Denunciaré. No es mejor tinte q el q puedas comprar en el supermercado. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsHola, Esther: Gracias por escribirnos. Entendemos lo que nos dices, y estamos felices de poder ayudarte. Por favor revisa tus emails. Te acabamos de escribir. |