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EncantadaMi cabello no coje el color rápido o se le cae demasiado rápido y con esalon el color lo recibió de la primera pasada. Estoy enamorado con mi color de esalon. 0 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsLeslie- Gracias por sus comentarios y nos alegra saber que está disfrutando del color y la experiencia de su eSalon. Nos encanta poder ayudar a nuestros clientes a lograr resultados hermosos con la calidad de un salón en casa. ¡Esperamos poder mezclar tu próximo color pronto! |
Easy to useThis was my first time coloring my hair at home in a very long time. I found the instructions very easy to follow. I'm grateful I bought the color tools kit because it definitely helped. I loved the packaging and how everything was beautifully package and felt tailored for me. I mostly feel like this was a positive experience, but there were some negatives. It definitely took me longer to color my hair at home than at the salon. I will assume this will get easier as I color more. I also didn't like that the chemical smell was extremely intense when I washed it out in the shower. It was so harsh that it was making my eyes burn and was hard to breath. I have had the color in for three weeks and I already see a lot of my grey coming through. Normally, my grey does not come through so fast. I also have found that my hair has become extremely dry. I will try another round of this product, but will probably go back to the salon to get it professionally done. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsDonna - We’re sorry to hear that your hair color is not covering greys as expected and that the intensity of the scent was too much. Your order is fully backed by our Color Happiness Guarantee, and our colorists are working to adjust your formula as we speak. Your updated formula and new instructions will ship with your next order! Please let us know if there is anything else we can do to help! |
Back to natural at lastReally impressed with the eSalon service. As much as I love my hairdresser, I have found the cost of having to have roots done every 6 weeks has become too much. I'd used a semi-permanent shop-bought dye part way through lockdown and have always resisted doing a permanent at home colour myself as find my hair ends up with too much red in it and/or can go far too dark. After filling in the online questionnaire and selecting my colour, eSalon contacted me to say they thought the shade I had chosen might be too warm so had toned it down. I did the colour last night and am really impressed. While I think it might still be slightly too warm, the result is the closest to my natural mid brunette that I have been in years (I went for a Medium Brown 20VOL with Pearl). The colour is really even throughout and all my greys (of which there were A LOT) have gone. Only reason it's not a 5* review is the smell of the 2nd bottle. Oh my days!! It was such a strong ammonia smell when I mixed it. It made my eyes water. Thankfully this hasn't lasted & it's a lesson learnt to have the bathroom window wide open next time. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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AllergiesProduct is actually good I love the color result. I’ve got a bad rash with this hair color my ears and neck as well as my scalp is red and burning very bad. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsWendy - We’re truly sorry to hear that you experienced an allergic reaction that could have been caused by our hair color. In rare cases, one can develop sensitivity to hair color over time. We have reached out to you via email with more details on next steps and how we can help get this resolved for you. In the future, we recommend performing a skin allergy test 48 hours before each hair color application. Instructions for the skin allergy test are included in our Product Safety & Usage guide with every hair color order. On behalf of the eSalon Family, we wish you a quick recovery. |
Best colour I have ever hadSalons just never got it right !! But esalon got it perfect !!!!! 5* never going back to salon again 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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ConfusedI liked the hair color. But I thought I was ordering Madison Reed. I used that before and that was what I wanted. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsRosa - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! Keep an eye on your inbox for more details regarding your concern. |
Great at home optionStarted using esalon when Covid closed salons here. When salons opened back up, I kept doing esalon since it’s a much cheaper alternative & the color looks good. I find the process time consuming & a bit messy but worth it for the savings & end result. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsTanya - Thank you so much for sharing your joy with us! We are thrilled to hear you love the outcome of your hair - PLUS saved you some money. Happy Coloring! |
Es war okay, hab mir aber mehr davon versprochen.Leider mochte ich die Textur der frisch gefärbten Haare nicht, sie fühlen sich strohig an. Und das ergebnis ist mir zu dunkel und rotstichig. Ich werde es nicht nochmal ausprobieren. Schade! 2 sur 2 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsKatharina - Vielen Dank für Ihr Feedback. Es tut uns leid zu hören, dass die Farbe nicht Ihren Wünschen entsprochen hat. Wir nehmen unsere eSalon Farbzufriedenheitsgarantie sehr ernst, daher möchten wir zusammen mit Ihnen an einer Lösung arbeiten, sodass Ihr Haar fantastisch aussieht. Bitte halten Sie Ausschau nach einer weiteren E-Mail. Wir werden uns bald mit Ihnen in Verbindung setzen, um es wiedergutzumachen! |
Not what it used to beI love the color, but... color fades faster than it used to & product does not give hair the shine it used to. Please go back to the original eSalon product it was amazing. 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsSamira- We’re sorry to hear that your hair color is fading faster than you expected. Your order is fully backed by our Color Happiness Guarantee, and our colorists are working to adjust your formula as we speak. Your next order will be updated to ensure we meet your needs! Thanks again for your feedback! |
Custom color no goodCustom hair colour great price but that's all. My hair was orange instead of a lovely burandy red. A big bunch of hair also fell out. Product very strong and eyes watered from the smell. Happy with shampoo and conditioner but won't be purchasing colour again 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsCarol S.- Thank you for taking the time to share your feedback with us.! We’re so sorry to hear that you felt the color was not the shade you expected. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |