67'695 Avis clients vérifiés |
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Works, Easy, ComplimentsI haven't seen a hairdresser in 5 months and after colouring my hair this time with e-salon colour I've got loads of compliments. Thanks! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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ESalon Elite !!!!Professional Color, Elite for the first time ! Better than a Beauty Salon or Home Coloring. My color is beautiful and spot on with shades. The toolset and kit was so handy and useful. Even a timer !!! My hair has Volume, Texture and is Silky Smooth with Bounce. My hair and I Love Esalon and look forward to the Professionals and their knowledge. Thank you so much. Love Mitzi M 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsMitzi- Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
I like itI haven't been to the salon since before covid... and I may never go back. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsLori- Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
Me encantaMe encanta, me cubrió bien mis canas , voy esperar cuanto tiempo me dura para volver a salir las canas, pero porque es tan caro el segundo envio $29.00 es mucho 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsAlexa- ¡Gracias por tus comentarios! A nuestro equipo de coloristas con licencia le encanta poder crear el tono ideal para nuestros clientes en casa, y siempre están felices de ayudar a hacer ajustes en su color. ¡Estamos emocionados de seguir trabajando contigo! |
Don’t order off this companyMy ash blonde has come out orange, I’ve emailed them this company has done nothing to rectify issue even with numerous emails from myself 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsMandy W. - Thank you for taking the time to share your feedback with us.! We’re so sorry to hear that you felt the color was not the shade you expected. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Some DisappointmentI’ve been using ESalon for a couple of years and I was impressed with my products & hair color. I did have to adjust the shade because it was too bright & coppery. So I had it toned down a bit. It was great at first. But I’ve noticed the past 2 times have not been very good. My grey doesn’t seem to be covering very well and my hair has a sort of a peachy tone. I feel for the price it’s not meeting the high quality it did in the beginning. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsCarol - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Didn't cover my gray!I was so excited to try this. My sister-in-law recommended it. I was worried about the color, but the color was fine. The problem is that it doesn't work to cover my gray which is why I color! I followed instructions exactly. I was even worried that 30 minutes would be too long and it would damage my hair. I don't think the color did any damage, but if it doesn't cover gray I'm better off with the box for 7.99 at the drug store. I'm sad. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsAmy - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Turned my hair red. Not happyWon’t be continuing my subscription. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsMeghan - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
I’m no longer interestedPlease don’t send me hair colour I am no longer ordering. Please cancel everything. Thank you 0 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsPriscilla B. - Thank you for reaching out to us here at eSalon! We are so sorry to hear we haven’t met your expectations, and would like the opportunity to set things right. I hope that you’ll take a moment to tell us how we can improve. We have reached out to you via email to see what we can do about rectifying this situation, as per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Please keep an eye on your inbox for more details. |
AdoroFelizzzzzzz!!!!! 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsAlicia- Gracias por sus comentarios y nos alegra saber que está disfrutando del color y la experiencia de su eSalon. Nos encanta poder ayudar a nuestros clientes a lograr resultados hermosos con la calidad de un salón en casa. ¡Esperamos poder mezclar tu próximo color pronto! |