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Color Set
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67'695 Avis clients vérifiés |
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Trier selon : |
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OppositeI requested a lighter brown tone with more copper or auburn. Instead I received a darker brown with mahogany/purplish tone. My hair is nearly black now. I was attempting to help the grays blend better- now they are even more apparent than before. Not happy with this purchase. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsLee- Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
The Hair color wasn't what I wantedthe instructions were vague I didn't see how long to keep dye on hair and the color wasn't what I wanted. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsRene - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Not for meThis color did not work for me. I prefer to continuing to visit my local salon for future services. Please cancel my plan immediately. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsJohn - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind. Please keep your eye out for an email from us! We truly appreciate your feedback. |
Didn't dye but great CSUnfortunately the dye didn't colour my hair but I am so impressed with the customer service through online chat and phone. The representitives were so friendly and helped offer me a redye kit but I requested for a refund. Really great packaging and easy to follow instructions, definiately a shame for the colouring 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsJoey L. - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations, however we are pleased to know that you are satisfied with our Customer service. Based on your profile, we see that your concern has now been resolved. Please let us know if there is anything else we can do to help! |
No Hair DyeI opened my box and it’s missing the hair dye. This company used to be great and now it’s AWFUL!!! This is the 3rd time something is missing from my box in the last year. I’ve been a loyal customer and very patient with previous mistakes, but now I’m done. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsAbbie - We truly appreciate your feedback! Upon reviewing your profile, we see that you are currently working with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Couldn’t be happierThis is my 4th order with ESalon. I’m so pleased with this color. My hair is not fried and extremely dry as it feels with store bought color. I’ve needed no extra conditioning treatments after coloring with my hair being extremely long and curly. I will be a long term costumer for sure 😁 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsHeather - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
Immer super!👍🏻Ich bin wirklich sehr zufrieden, alles zuverlässig und eine wirklich schöne Farbe! Danke. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Great productI'm a retired stylist, I love this. It colors my whites perfectly and it stays colored longer then others. The shine and softness are amazing. I'm glad I tried you. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsPenni - We’re pleased to hear that you’re enjoying your custom blended hair color! We truly value everything our clients’ say. We hope to continue helping you find hair perfection! |
Fab colourEasy to use and covered all areas evenly love it 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Impressed with the colour and quality!I started using esalon because the salons were closed because of the ongoing lockdowns we are in. I must admit I love this product! It covers my grey well, it’s easy to use, the instructions are well written, and I do it in the comfort of my home when I want to do it. I’m not at someone else’s mercy to get my hair coloured. I was also impressed with the support I received when I chose the colour I thought would have suited me. The colourist immediately emailed me back with recommendations on what would suit me better based on the photo I sent. I trusted her advice. She did not fail me. I’ve had complements on the colour from my hair stylist! This will be my third time using esalon. I’ve stopped going to my salon to get my hair coloured. Lastly I love the automated service. I get it every 4 weeks when I need it. Great quality, rich colour, lower cost, and Convenience. Can’t beat that! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsMary - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |