67'695 Avis clients vérifiés |
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On the markI am a messy self coloring person! The formula is thicker and much easier to use. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsShannon- Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! |
Great color and hair repairMy hair is normally very dry this formula leaves it shiny and soft with deep color tones. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsSandy- Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! |
Leap of faithIt takes me awhile to try something new, even if the old is still not working. After reading a lot about e-salon and seeing very good reviews, I still stayed with the old until I didn't. So I took a leap of faith and filled things out. I knew what I wanted visually but how do I say it? Anyways, still thinking there weren't real people helping me, my product arrived and I applied it. Oh my gosh, it turned out so beautifully! My light blonde with beige tones look so natural and healthy. So thank you Sara (my hair colorist). 0 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsLeanne - Thank you so much for sharing your feedback with us! We're glad our tools and resources have been of great help for you to reach your Hair Goals. We look forward to blending your next color soon! |
GreysYou can still see some Grey's but I don't think my friend who did my hair put enough on so I've watched videos and I will do it myself next time but love colour it's a bit lighter and loos lovely 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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love.lovecolor was a little off but lasted well. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsRandie - We’re sorry that you were unhappy with the results of your recent order. We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon. |
Great color for 2 weeks then fadesI dyed my hair a beautiful red. Got a lot of compliments on it- but now the ends and middle are this brass rose gold color with my root a vibrant red. They just didn’t fade the same. It still looks ok, but I wish they would have faded to a similar color. It also faded pretty quick. I’d say about 2-3 weeks. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsShayna - We’re sorry that you were unhappy with the results of your recent order. We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon. |
CanasHola cambie mi color un poquito mas claro pero lamentablemente no cubrió las canas El color me encanto pero que podemos hacer con las canas 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsAda- Lamentamos saber que el color de su cabello no cubre los grises como se esperaba. Su pedido está totalmente respaldado por nuestra Garantía de felicidad del color, y nuestros coloristas están trabajando para ajustar su fórmula mientras hablamos. ¡Su fórmula actualizada y las nuevas instrucciones se enviarán con su próximo pedido! Háganos saber si hay algo más que podamos hacer para ayudarlo. |
Haarausfall!!!!!!Seit ich zum 2mal die Farbe aufgetragen habe fallen mir die Haare aus . Hilfeee 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsSusi P. - Vielen Dank für Ihr Feedback. Wir bedauern, dass Sie seit der Verwendung unserer Haarfarbe unter Haarausfall leiden. Wir versichern Ihnen, dass dies ist eine sehr ungewöhnliche Reaktion auf unsere Produkte ist. Ihre Zufriedenheit steht für uns an erster Stelle. Das garantieren wir. Gern möchten wir zusammen mit Ihnen an einer Lösung arbeiten und so Ihre Farbwünsche zu 100 % zu erfüllen. Unsere Farbexperten werden sich mit Ihnen per E-Mail in Verbindung setzen und helfen Ihnen gern. |
PedidoNo mi recibí este pedido 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsHola, Maja: Gracias por escribirnos. Sentimos que no hayas recibido tu pedido. Estaremos encantados de revisar tu caso al detalle, para darte todo tipo de información. Revisa tus emails te acabamos de escribir. |
Color did not work. Color did not cover gray.Please cancel all orders not happy with your product for my hair 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsEileen - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |