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Color Set
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67'695 Avis clients vérifiés |
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Trier selon : |
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Recent purchaseI have been using this brand for all of my hair care products for about 3 years!! One thing that I really love is that it is delivered in my mail which in turn saves me from having to go inside a store!! Because of my health issues, which includes Immune System Cancer, I try to avoid large crowds. One of my daughters who is 42 also has some major health issues! So, now she will be using ESalon. Thanks. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsMartha - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
Color washed out after 3 shampoos.I complained after my last shipment and the formula was supposedly adjusted but still started to fade and wash out after 3 shampoos. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsKaren - We’re sorry to hear that you were unhappy with the results of your custom color! All eSalon orders are backed by our Color Happiness Guarantee, and we would love to work on a reformulated color designed to better suit your needs! We have reached out to you via email with next steps, so that our Licensed Colorists can work on a color closer to what you desired. We appreciate you reaching out to us, and giving us the chance to get it right. Happy Coloring! |
Not satisfiedThey sent the wrong color, I canceled yet they sent it after I canceled. Also Italked to a colorist and after I told her two times I couldn't use certain tones they sent the color with both tones that would not work with my hair they Also didn't give me a full refund it's not good business to send wrong color. I am very disappointed and dissatisfied. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsJody - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Great product.The color set is easy to use and I love the result. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsKitti - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate your sharing and Happy Coloring! |
Perfect for me!What more could you want? This stuff is PERFECT! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsEmily - Thank you for the wonderful review. Everything our clients’ say is truly valued and we look forward to hearing from you in the future! |
Just what I wanted!I want to thank my colorist for understanding and creating the color exactly as I wished. It's perfect.! Thank you! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsHeather - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
Great product and colorist responsivenessI had been very impressed with the quality of the hair color products but the color just wasn't right for me. I explained what I was looking for to the colorist and the next shipment was perfect. I truly appreciate the quality, responsiveness and price. Thank you for a great customer experience! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsChristine - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
My hair color is greatI love the custom color I received this order. Last order my color was too dark. I asked my custom colorer to add some highlights to my next color. So I purchased a couple months ago but then was afraid to do it. Instructions said to apply color to roots then the other color highlighter on rest of hair. I guess I thought my hair would turn out a bright color. But actually my hair is an amazing color and my gray roots are gone!! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsDebra - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
color changewent to dark. need a hint of red 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsLauren - We’re sorry that you were unhappy with the results of your recent order. We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon. |
Coloring was easyI liked the ease of the product. The color was just a little off from what I thought it was going to be. Going to try a different color to see if I can get the color I'm looking for. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsLaura - We’re sorry that you were unhappy with the results of your recent order. We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon. |