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Always revitalizes nicelyMakes me feel good 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsJudith - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! |
Very impressed!I decided to try eSalon while I was pregnant and didn’t want to risk going to the salon. I was super impressed! I had thick pregnancy hair and had enough colour to cover everything. I had significant grey hair to cover and ends that had been highlighted previously, and the instructions and colour worked together to help even everything out. I even found time at about 5 weeks postpartum to colour my hair at home, which went a long way toward making me feel a bit more normal after giving birth. So far, so good! Can’t wait to see how my next colour turns out. 1 sur 2 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsKate - Thank you for the wonderful review. Everything our clients’ say is truly valued and we look forward to hearing from you in the future! |
Love itGreat color so far not fading will def order it again 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsHi Stephanie, We're so happy to hear that you're enjoying your custom Medium Brown (Red Copper)! We truly value your feedback and look forward to hearing from you again in the future. |
Color doesn't last like it used to.I colored my hair in the past and was actually shocked that it lasted just about 3 months until my next order came in. Now I use it and last 3 weeks maybe not even a month. For that I can buy the cheap stuff and get a good color that covers all my Grey's except doesn't last. If not mistaken cause it's been awhile since I've been using esalon but I could swear the store hair dyes lasted longer then 3 weeks and are under $10.00. 312 sur 318 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsLisa - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Beware !!!My hair was falling out in chunks after using this product, I’m afraid to wash my hair because it’s falling off 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsMarelia - We’re truly sorry to hear that you have had hair loss since using our hair color. In general, a person will typically lose up to 200 hairs a day. If you feel you have been losing significantly more than this, you may have had an allergic reaction. We have reached out to you via email with more details on next steps and how we can help get this resolved for you. In the future, we recommend performing a skin allergy test 48 hours before each hair color application. Instructions for the skin allergy test are included in our Product Safety & Usage guide with every hair color order. On behalf of the eSalon Family, we wish you a quick recovery. |
Most Natural Look!So impressed by the color I was sent. It matches my own color so well and made my hair healthier than it was before. My grey on my temples was not completely covered, but that may be because I’ve not colored it in almost ten years. I’ll be more attentive next application. Looking forward to using esalon again and again! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsKristine- Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
Loved my hair color this time.Appreciate my hair color specialist who worked with me to get the perfect hair color. Thank you. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsValerie - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon |
First time with eSalonGood cover, was a bit dark. But still nice 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsPatrice - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
Darker colour for fall and winterI change the colour generally in the fall to a darker tone and the highlights show more with the darker colour while using the tint rinse 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsJody - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you |
ProblemI used the kit Saturday, October 8th. On Thursday, October 14th I had to go to the salon and have her re-color my hair because it took 2 days and my gray were already showing again as you can see by my photos. So dissapointed! Looked everywhere to try and find a way to email and ask for a refund. The fine print says you can, but doesn't explain how or what to do. 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsSharon - We’re truly sorry that our color did not meet your expectations. We have reached out to you via email to see what we can do about remedying this situation. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |