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Sehr zufriedenSchon die Verpackung ist sehr ansprechend, vor allem die Personalisierung hat mir gefallen. Dadurch habe ich mich als ernst zu nehmende Kundin gefühlt. Die Lieferung hat mir zwar zu lange gedauert (eine ganze Woche), aber es lohnt sich. Handling ist einfach und das Ergebnis hat mich auch überzeugt. Vielen Dank 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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What Happened??I have always had a lovely, natural red colour of hair and so when it started to change colours I searched high and low to find something that was as close a match as possible to my original colour. Enter eSalon. I loved their dyes and couldn't believe how long the colour would last. But it seems to me that the last 2 or 3 orders (ever since they changed their formula) don't even cover the grey to start with anymore, and it certainly doesn't last like it used to. Please go back to the old formula. I'm not going to continue to pay $40 for colour that doesn't even cover what I need it to! 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsKristi - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
colourused this yesterday after receiving it on Thursday last week, did everything the instructions said to there was enough product to do all my hair in the bottle, so now I have half coloured my hair and need to used a super brand again, so I was 42.00 dollars only to go have spend another 17 dollars today. the colour didn't even match 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsBlaze - We never like to hear that our customers are unhappy with their color, which is why we have a Color Happiness Guarantee! We have reached out to you via email so that one of our Licensed Colorists can further discuss your hair color needs, and see how we can adjust our formulation to get you where you want to be! Thanks again for reaching out, and giving us a chance to help you reach your color goals! |
Surprisingly GoodMy hairdresser is on maternity leave so I havnt had a professional colour in ages. I have to admit I was skeptical about a mail order colour service…..I thought this was going to be a terrible mistake……how wrong was I? Colour is multidimensional & even, instructions are easy to follow, I’m Very happy and would order again!! 3 sur 3 personnes ont trouvé cet avis utile. Et vous ? |
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Great ColourThe colour was just as I expected, it was really easy to put on and the no ammonia formula was gentle on my scalp. Several weeks in and I’m still happy with the colour 😊 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Love itThis color covers all my grey hair. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsHey Denise! Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
I love it.This is my perfect hair color. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsHey Marcela! Thank you so much for sharing your joy with us! We are super thrilled to hear you love the outcome of your hair. Your next order will begin processing on November 22nd. Happy Coloring! |
LOVE THE COLORTHE COLORIST SUGGESTED I GO LIGHTER BASED ON MY PICK. I KNEW I WANTED DARKER AND RICHER AND GOT IT. LOVE, LOVE LOVE THE COLOR, BETTER THAN THE SALON. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsHi Cathyann! We are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color on November 23rd. |
Good personalized hair colorGood quality hair color with good coverage. Color is personalized based on your request. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsHi Darlene, we are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you taking the time out of your day to share your feedback with us! Happy Coloring. |
Great colorI been using this for over a year. The color is great . My only thing I don't like about this company the packaging should be earth friendly . Too much plastic . All the paper product is way too thick. Come on eSalon do your part in helping the earth. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsHi Glenda, thank you for your feedback! Over the years eSalon has put in place many practices to reduce our packaging and become a more sustainable company. To hear more about our recent efforts, you can check out the article on our website titled "What Does Sustainability Look Like at eSalon? Happy Coloring! |