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Color Set
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67'686 Avis clients vérifiés |
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Trier selon : |
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Awful.Color did not come out right at all. Contacted a salon and they adjusted color but it did not cover over the mistake of the first one. Made my roots look ridiculous. Now I have to pay for color correction at a salon I previously sent pictures of how wrong the color was 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsVicky - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Didn't cover my graysThis is the second time I try this product. The first time, I followed the directions and my hair didn't pick up the color with one use so I did it twice since I had product left over and then my hair took up the dye. The same thing happened this second time around, none of my grays picked up the color so I have uneven color throughout. I'm most likely not going to continue using this product. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsLorrine - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Meh.My color was dull and flat. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsDawne - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Three different colors of hairI had three different colors in my hair before I used the product and now there are three different shades of color from what it was originally 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsCharmaine - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Did not cover my grayLoved the color and it didn't burn my scalp but but it did not cover my stubborn gray. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsMelissa - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
EnojadaEstoy muy enojada me oscurecio mi cabello y me quito mis hailas 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsGuadalupe - ¡Gracias por contactarte! Lamentamos saber que su fórmula de color salió más oscura de lo que esperaba. ¡Color felicidad garantizada al rescate! Un experto en color se comunicará contigo por correo electrónico en breve para trabajar contigo para encontrar una solución y acercarte un paso más a alcanzar el cabello perfecto de tus sueños. |
Most recent color turning pinkAagghh!!! My color is going from a dark red to pink, not at all what I wanted or expected. I requested a change in my color to more closely get my color to ginger biscuit red which should be more of a copper, less dark red, and will hopefully prevent this turning pink issue. I find it disturbing, especially since it has only been in my hair for less than 3 weeks. We will see how this next one holds up and keep fingers crossed that it doesn't turn pink again. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Easy to use, beautiful custom color that lasts and great gray coverageThis process was fun and easy. The product was delivered quickly and had all the included items. I have colored my hair myself many times in the past, so coloring my hair was also easy. The smell was nice. The color came out fantastic. While it has been growing out my gray hairs are blending in perfectly. I am excited to keep using this service and changing up my colors with the seasons. 3 sur 3 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsHi Danielle, we're so grateful for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
Sehr gutFarbe Natürlich und sehr intensiv 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Easy Professional ColorI've been using esalon for almost a year now and can't imagine ever going back to boxed hair dyes. I work with an actual person to get the color I want and that works for me. It simple easy Professional and beautiful 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsHey Crystal! Thank you so much for sharing your joy with us! We're so happy to hear that you're enjoying your customized hair color. We truly value your feedback and look forward to hearing from you again in the future. |