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Color Set
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67'686 Avis clients vérifiés |
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Trier selon : |
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Overall goodI love all the accessories you always get, gloves, stain remover, etc. the color is good but for some reason my sideburn area never gets all the grays covered. I went from boxed store dye to esalon, and while esalon is great, boxed color covered my hairline/sideburn areas just fine. This has not been the case with esalon. 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsFelicia - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Color faded quickly.I have used Esalon on and off for years, and raved about it to friends and family. The last few orders, unfortunately left me unsatisfied. I actually skipped my last order to try some other brands. Good store bought color looked and lasted about the same amount of time as my esalon color. I forgot to skip my next order, so there is one on the way. My last one. 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsGail - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Horrible colorMade my roots way lighter then the rest of my hair, and in the sun it’s a very light color. I wouldn’t recommend to anyone 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsMercedes - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Not worth itGreat packaging and marketing! The products itself was terrible, did not cover even one of my greys, in fact it didn’t even cover the lighter colour I had on my roots! Very disappointed, I followed the box instructions to a T and my hair literally came out as if I just had a plain old shower. 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsHannah - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Deckt nichtFarbe deckt keine grauen Haare 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsSabina T. - Vielen Dank für Ihr Feedback. Es tut uns leid zu hören, dass die Farbe nicht Ihren Wünschen entsprochen hat. Wir nehmen unsere eSalon Farbzufriedenheitsgarantie sehr ernst, daher möchten wir zusammen mit Ihnen an einer Lösung arbeiten, sodass Ihr Haar fantastisch aussieht. Bitte halten Sie Ausschau nach einer weiteren E-Mail. Wir werden uns bald mit Ihnen in Verbindung setzen, um es wiedergutzumachen! |
Package never receivedGood Morning, I never received my most recent hair color package. Thanks, Kaitlin 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsKaitlin - We are so sorry to hear that your order has not arrived. Please check your inbox for an email from us to follow up with your missing order. |
Salon finishOrdering from eSalon saves me a lot of time and effort and my hair quality is not compromised. During lockdown I had to buy off the shelf products and the result showed. Then I came across eSalaon and I honestly haven't looked back. My hair is dark so it's easy to manage and the warm undertones in the color I choose are really rich. I now only go to the salon for cuts and will continue to use your products. Also, I love the packaging :) 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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PerfectI asked for the colour to be tweaked slightly and colourist has got it spot on, my hairdresser even remarked how shiny my hair was when I got it cut! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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ColorEasy to apply by my self, love the color! No guessing on what shade to choose. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsMarjean - Thank you for the wonderful review. Everything our clients’ say is truly valued and we look forward to hearing from you in the future! |
eSalon ReviewThe product arrived quickly. It was easy to use. The color turned out great and I was so pleasantly surprised that it is the first hair color I have used that did not feel like it fried my hair. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsJessica - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! |