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Color Set
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67'686 Avis clients vérifiés |
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Love thisThe ease of the auto ship with the correct color can never disappoint 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsMeghan - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
ColourMy first time with this product I was happy with the colour and it covered my grey bits 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Wrong PictureI sent you the before and after but i think I sent the wrong before so sending them again. Not sure how to attach them but will try another way. Thank you. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsHello Jane - Thanks for reaching out. Upon reviewing your account, it looks like you were able to get some photos uploaded. Feel free to reach out if you need further assistance. Thanks for choosing eSalon. |
False lookingI expected a natural looking mahogany and ended up with a fake result that would suit a 15 year old girl. Not the rich autumn colour that this should have provided am very disappointed and embarrassed to go back to work. Happily I chose semi permanent 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsHi Kristin! We are sorry to hear that your hair color hasn't met your expectations. Please check your emails, your colorist has contacted you to help you further. |
Did not cover my greysI would like to cancel my orders. The product did not work for me 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsMaria - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Didn’t workNo grey coverage at root- I followed all specific Instructions. Lots of my hair fell out. Very harsh product. I’m sorry but 0 stars. Pls cancel my entire account. Thank you 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsHello Marlinda - We truly appreciate your feedback and are so sorry to hear about your experience. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Does not workIt didn't cover my grays and it made a bunch of my hair fall out 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsHello Charr - We’re truly sorry to hear that you have had hair loss since using our hair color. In general, a person will typically lose up to 200 hairs a day. If you feel you have been losing significantly more than this, you may have had an allergic reaction. We have reached out to you via email with more details on next steps and how we can help get this resolved for you. In the future, we recommend performing a skin allergy test 48 hours before each hair color application. Instructions for the skin allergy test are included in our Product Safety & Usage guide with every hair color order. On behalf of the eSalon Family, we wish you a quick recovery. |
Green tint to my hairI went swimming after coloring my hair and now have a green tint that I cannot get out even after using my No More Orange, purple shampoo or color tint on it. Must be a chemical reaction with the dye. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsHello Joyce - We're so sorry to hear about your hair turning green after swimming. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Die Haarfarbe ist einfach Klasse!Ich habe das erste Mal bei eSalon die Coloration bestellt. Da ich bei der ersten Anwendung bedenken hatte, habe ich erst einmal den Strännchen-Test gemacht und war schon einmal beruhigt. Die Farbe war nicht zu dunkel! Also habe ich "Losgelegt" und war sehr sehr positiv über das Endergebnis überrascht und begeistert! Das Ergebnis; keine grauen Haare mehr und die Farbe perfekt, genauso wie ich diese bestellt habe. Für die nächste Farbe, würde ich vielleicht eine Stufe heller probieren. 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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FIRST TIME USERIT WAS A GREAT EXPERIENCE. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsHello Raquel - This kind of feedback is very rewarding. We're so happy to hear that you enjoyed your experience with eSalon. We look forward to the next opportunity to delight you! |