|
Color Set
|
67'686 Avis clients vérifiés |
|
Trier selon : |
|
I did't sign up for recurring orders but they put me on a plan.And the "contact us" link on the Support page doesn't work. Be careful--I ordered one set of color to try it out, and to my surprise, a second set was delivered a few weeks later. When I logged on to my account, I saw that I was signed up for a plan to have color delivered every 3 weeks. I didn't sign up for a plan. I followed the links to cancel the plan--which was tricky because I had to click on "cancel my plan" several times, and each time it would have been easy to accidentally click on "keep my plan". Now I have to return the color, and hope that they refund the $26.00. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsClare - We truly appreciate your feedback.There are a lot of options for you with eSalon. If you decide to place an order through an eSalon promotional offer, you’ll also see information about our recurring service during checkout. The advantage of our hair color plan is that you receive 20% off of every order and you are also able to place single color orders. Upon reviewing your account, we see that you have already worked with a color specialist to resolve this matter. Please let us know if there is anything else we can do to help! |
Try it you will be happy you didI have been using E Salon for several years now and couldn't be happier . They will change your color for the next shipment when requested , it's easy to put on , has instructions well written and easy to understand when you place your order I couldn't be more excited using this product . A fellow employee took my advice and she is now a customer and even told others how easy it was to use 11 sur 13 personnes ont trouvé cet avis utile. Et vous ? |
|
Best Color-Home experience I have ever hadI love my colorist solution, I have been using it over two years and I never came back to those drugstore colors. We have been working on my shade for quite a while, and meanwhile I tried lighter red, at the end of the day I came back for the very first color match, cause it is the most vivid one. I strongly recommend esalon to everyone I know. 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
|
Hair DyeDidn’t work on my hair 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsDarlene - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Our Color Experts have been in contact with you via email and will be happy to assist in this process. Thanks again for your feedback! |
GrayThis product does not color all the grey well. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsKaren - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Not what I expectedMixing and using the squeez bottle makes a splashy mess and my color came out orange highlights which I definitely did not want 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsVirginia - We’re sorry to hear that you were unhappy with the results of your custom color. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. We have reached out to you via email so that one of our Licensed Colorists can further discuss your hair color needs and see how we can adjust our formulation to get you where you want to be! We appreciate you reaching out to us and giving us the chance to get it right. Happy Coloring! |
Luz y más luzMe encanta su tinte es tan duradero y tiene un brillo que me encanta 🥰 gracias 12 sur 12 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsCarolina - ¡Gracias por sus comentarios y estamos muy contentos de saber que está disfrutando de su color y experiencia eSalon! Nos encanta poder ayudar a nuestros clientes a lograr hermosos resultados con calidad de salón en casa. ¡Esperamos mezclar tu próximo color pronto! |
PerfectFinally found the perfect color! 2 sur 2 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsKelsey - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
Love it'sThis is the best company, product & service excellent . 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsSureeporn - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
FabulousGreat color and very easy to use! So fantastic how it all comes so neatly packaged and everything is labeled for you! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsCARLA - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |