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Kein Ergebnis von der Farbe für graue HaareDas gewünschte Ergebnis war nicht erkennbar gewesen graue Haare immer noch da 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsBerit B. - Vielen Dank für Ihr Feedback. Es tut uns leid zu hören, dass die Farbe nicht Ihren Wünschen entsprochen hat. Wir nehmen unsere eSalon Farbzufriedenheitsgarantie sehr ernst, daher möchten wir zusammen mit Ihnen an einer Lösung arbeiten, sodass Ihr Haar fantastisch aussieht. Bitte halten Sie Ausschau nach einer weiteren E-Mail. Wir werden uns bald mit Ihnen in Verbindung setzen, um es wiedergutzumachen! |
Custom colourI had v bad experience with my first order because the result was not that what i expext then u send a free color...but was same result ...sadly..i tried one more time and order custom the colors again i m again disappointed because after 3 to 4 washes grey hair r shown.. totally waste of money the other local brands r better..i have 1 unbox how can i return.... 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsHi Noreen! Thanks for contacting us. We are sorry to hear about your personal experience with our hair color. Please check your emails, we have contacted you to help you further. |
Way too darkNothing like the color I chose. I'm sure it's a great product but I feel like the pictures shown aren't accurate. Lots of tears today. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsNicole - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
DisappointedI called and spoke with a colorist before I decided on a color. I told her what I was looking for, submitting pics of my current color, told her my grays were hard to color…noted this all on my online order. I was assured my hair would not be pink or purple…it was pink and purple! I looked like My Little Pony…4 days before vacation! So upset! As for the condition of my hair, the products were gentle, the color was hideous! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsAngela - We’re sorry to hear that you were unhappy with the results of your custom color. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
I’m impressedI usually have my hair dyed professionally but couldn’t afford it this month. I am so impressed with this dye. Great coverage of my grey hairs and overall it looks as good as a salon dye. Will continue to use! 4 sur 4 personnes ont trouvé cet avis utile. Et vous ? |
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Lovely colourJust what I wanted. No hint of red! 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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Amazing!I’m so pleased!!! A friend and I dyed my virgin hair and this was the perfect product!!! 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsAnna - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! |
Perfect CombinationMy hair mix is perfect. I send in my photo and expressed the color I desired, and my colorist fulfilled her assignment to my satisfaction😉 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsRochelle - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! |
Pretty ColorThe color itself was very rich and pretty but waaaay darker then I thought it would be. Very happy over all with esalon, I will be adjusting my color and continue at home color! 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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First timerI absolutely love the color!! It’s better than the salon! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsTracy - Thank you for the wonderful review. Everything our clients’ say is truly valued and we look forward to hearing from you in the future! |