67'669 Avis clients vérifiés |
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Mala cobertura de canas y muy poca cantidadMala cobertura de canas y muy poca cantidad para cambiar todo el color del pelo,si se tiene encuenta que al ser un producto personalizado lo normal es cambiar todo el tono del pelo con uniformidad ,no solo la raíz. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsHola, Adriana: Sentimos mucho que la cobertura de canas no haya sido como esperabas. Por favor, revisa tus emails, te acabamos de escribir para seguir ayudándote. |
Ok but not amazingFirst of all the is the second order I've received because the first one was horrible and didn't come out right. I even sent a photo and terrible. This time it worked. However in the shower while washing my hair with their shampoo, I lost so much hair I can't describe but it was literally what I unclog in my shower drain every couple months in one wash. I was so terrified at the huge clump I was worried I'd have a bald spot. Going back to my regular hair dye. Just not worth it. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsTara - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Too darkThis color didn’t turn out as well as the first one. I really want a true strawberry blonde with a lot of copper tones. It was perfect the first time but this time it’s really dark. It might be because of the highlight mess up. But the purple tint made it even worse. 🙁 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsTammy - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Our Color Experts have been in contact with you via email and will be happy to assist in this process. |
Not as expectedThe color is nothing like the photo I provided. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsDebbie - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Didn’t change color much!Roots looks red, and no signs of violet on ends at all. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsSharon - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Our Color Experts have been in contact with you via email and will be happy to assist in this process. |
The bestI love the colour, its perfect. Hair was so soft and shiny too 13 sur 13 personnes ont trouvé cet avis utile. Et vous ? |
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Great Color MatchI just ordered my first set and it was a great match so I will definitely reorder. I loved how they thought about everything in the kit. Everything was explained well, overall great experience. 18 sur 21 personnes ont trouvé cet avis utile. Et vous ? |
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Great experience!Have signed up to receive regular colour. Good communication between myself and colourist. Perfect colour, exactly what I wanted. Fast and reliable service. Would definitely recommend 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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So easyI love the color and how easy it is to use! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsTheresa - Thanks so much for your feedback! We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your smooth results! We appreciate you sharing, and Happy Coloring! |
I've not seen much differenceI've not seen much difference with this colour and my hair is still showing a copper undertone ,this has also left my hair feeling very dry, and I've noticed grey hairs appearing quicker than my usual brand,and I didn't really get a nice smell after using the conditioner either like I do using my regular one The packaging is nice and how it's delivered with that personal touch but that's the only positive overall I can say. Unfortunately for me this colour and products really hasn't suited my hair nor changed the colour that much and my hair has been feeling very dry and frizzy since using. 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsClaire D. - Thank you for reaching out to us here at eSalon! We are so sorry to hear our colour did not meet your expectations. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair colour goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |