67'669 Avis clients vérifiés |
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Great color but, a little bit on the reddish side. I was hoping foe more goldI didn't get very much gold. I got a reddish hue and I'm not a red hue person. I would love a dark blonde with real gold highlights. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Still too darkI love using the e salon color kit but am looking for an overall lighter color. My color is still a light brown and I'm looking for a dark blond. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsAnne - We’re sorry that you were unhappy with the results of your recent order. We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon. |
Color did not turn outThe hair color I choose was a dark dark brown with a purple sheen to it. My hair turned out a weird lighter red brown on the top and dark brown on the bottom. It was nothing at all like I expected. I will be canceling my subscription. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsMarandi - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
NOT WHAT I EXPECTEDI was so looking forward to using this product but I was so disappointed. I really hate to give this bad review but I followed the directions and I did have gray roots which they did not cover all the way. Actually it looks like I did not color my hair my daughter said. I'm sorry😞 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsBernaleen - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Perfect ColourLove this , I use monthly to cover grey and enrich my colour. Easy to use and leaves hair so soft and shiny ❤️ 2 sur 2 personnes ont trouvé cet avis utile. Et vous ? |
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Gorgeous color!This far exceeded my expectations! I was nervous and skeptical but my roots needed immediate attention and my stylist was unavailable. I like the color now more than I get at the salon! And I’m saving money!! Thank you! 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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Kind of unbelievably goodMy colorist clearly read my notes and absolutely nailed my color. I was terrified while applying that it was going to be way too dark. While it's a touch darker than I expected, it's 100% perfect - a rich copper red that is both bold and natural-looking, and incredibly flattering on my skin tone. I've been putting up with sub-par box color for too long; I just didn't know it. This is the best color job I've had including the hundreds (thousands?) I've spent at salons. 2 sur 3 personnes ont trouvé cet avis utile. Et vous ? |
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Neue FarbeHallo und danke für die tolle Farbe. Genauso hab ich es mir gewünscht. Bin absolut glücklich damit! Liebe Grüße Eure treue Kundin Manuela 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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It is amazing!Very easy to use, does not fully stain anything. I had some stuff end up on a towel and I just washed it in the dryer and it came out. 1 sur 2 personnes ont trouvé cet avis utile. Et vous ? |
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Opposite of what I wantedI wanted to get rid of my red, not make it more noticeable. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsShadda - We’re sorry to hear that you were unhappy with the results of your custom color. All eSalon orders are backed by our Color Happiness Guarantee, and we would love to send you a reformulated color designed to better suit your needs! We have reached out to you via email with next steps so that our Licensed Colorists can work on a color closer to what you desired. We appreciate you reaching out to us and giving us the chance to get it right. Happy Coloring! |