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Color Set
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67'758 Avis clients vérifiés |
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Trier selon : |
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Nicht überzeugendAlles ordentlich verpackt und genau beschrieben, wie man Schritt für Schritt vorgehen soll. Mit dem Ergebnis bin ich nicht zufrieden, die Farbe ist mir ein wenig zu dunkel, die Goldreflexe mit dem Rotton gut... aber meine Haare sind seit dem färben richtig strohig... und das ist für mich ausschlaggebend, dass die Haare nicht so strapaziert werden. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsHeike B.- Vielen Dank für Ihr Feedback. Es tut uns leid zu hören, dass die Farbe nicht Ihren Wünschen entsprochen hat. Wir nehmen unsere eSalon Farbzufriedenheitsgarantie sehr ernst, daher möchten wir zusammen mit Ihnen an einer Lösung arbeiten, sodass Ihr Haar fantastisch aussieht. Bitte halten Sie Ausschau nach einer weiteren E-Mail. Wir werden uns bald mit Ihnen in Verbindung setzen, um es wiedergutzumachen! |
Poor CoverageI tried the product on myself and was very surprised of how poorly it covered, I read and followed the instructions to the letter but it totally failed to live up to my expectations. Due to how unsatisfied I was with the use of just one of your products I will not consider using anything else you produce and would ask you remove my details from your records with immediate effect. A very dissatisfied customer 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsLisa B. - Thank you for your feedback! We’re so sorry to hear that you were not satisfied with the grey coverage of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Orange muchI wanted to love my color because I loved the kit and presentation but I ended up with bronze hair. I have colored my hair a million times, am a natural blonde and never had this happen. Super bummed 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsKate - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Not sureI was not fully satisfied with my hair color results. I liked the outcome of my roots, but but for the length.. not so much. It did not cover my previous color maybe after I apply it one more time?? 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsLulu - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Poor grey coverage and insufficient productI have hair that is just past my shoulders and quite thick. I had sent in a photo of my hair and emphasized the results i wanted to achieve. I had a friend help with application and it quickly became clear that there was not enough of the colour. We stretched it as much as possible and followed the instructions but unfortunately the results were not ideal and I still have grey visible at my temples. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsSusy - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Great products enjoy using them but the color wasn’t for meThis color was wayyyy too copper RED for my liking. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsJeri - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Grey Coverage ...It covered the grey for about a week. I did expect the great coverage to last a little longer than a week. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsJulia - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Way too dark and ashyI asked for a nice warm dark brown colour, but it almost looked black. I understand that it is darker at first and lightens progressively, but my colour looked very ashy and dull. Not really what I asked for. Went to my hairstylist to fix it. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsSara-Maude - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Lovely colour but didn’t cover greyThe vibrancy of the colour is great but the root colour did not cover my grey! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsAnn-Marie N. - Thank you for reaching out to us here at eSalon! We are so sorry to hear that you were not pleased with the grey coverage, however we are pleased to know that you are satisfied with the overall color. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
HarshThe treatment in colour for my hair was so harsh it dried my Hair out and irritated by scalp , it Barely covered my grey And it looks like part of my hair's falling out. I will not be colouring my hair again 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsJoanne - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |