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Color Set
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67'758 Avis clients vérifiés |
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Trier selon : |
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DisappointedI have been using esalon hair color for quite awhile now. Usually I love the results but yesterday when I did my hair, it covered my new growth fine but didn't cover my grays well at all. I did it the same as I always do according to the directions but for some reason in natural light especially I have alot of grays. Normally I love the end color. 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsSusie - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Getting betterI like the products and the ease of getting everything all ready measured with instructions. Too light and turning orange after 1 wash. 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsCharmel - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Darker than desiredCoverage great, pleasant scent But color is way darker and more red than copper. Not happy going into summer with such a dark color. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsMoss - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Nice color but gray wash of quicklyThis time I did everything right and I love the color but still it doesn’t cover my greys in front so we’ll. After 2-3 washes I already see a difference in color and greys are coming 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsAga - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
I had requested the color to be a little too darker!However it was too dark! WaI had requested the color to be a little deeper however it was too dark! Want to change color for next shipment 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsMary - Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! A color expert will be reaching out via email shortly to work with you to find a resolution and get you one step closer to reaching your perfect hair dreams. |
Me ha parecido un enredo ,Ha sido un enredo , yo no però que me lo enviaran periodicamente, no quiero el producto, que puefo hacer para devolverlo 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsHola, Pilar: Sentimos la confusión con nuestro Plan de Color. Descuida, estamos felices de poder ayudarte, para ello te hemos enviado un email. Por favor, revisa tu bandeja de entrada. |
CancelCancel my order 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsUma - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Looked great for about 2 weeksThen greys started coming through again! I get better and longer coverage with ones I purchase for £7 in the supermarket. I would like a refund and to cancel any future orders. 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsRoiya H. - Thank you for contacting us. We’re so sorry to hear that you were disappointed by the results of your colour application. Our eSalon Colour Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair colour goals. Please keep your eye out for an email from us for your next steps! |
Last color didn't fully cover gray.I'm not sure why this last time was different but I was disappointed in the coverage. 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsLori - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Doesnt cover grayThis color does not cover my gray hair. Within 2 1\2 weeks the color has ready faded and i need to dye again. 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsKim - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |