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Color Set
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67'726 Avis clients vérifiés |
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Trier selon : |
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Covering gray hairI followed instructions for coloring the gray hair but the gray was back within a week. I don’t want to keep coloring every two weeks. I’m a little disappointed. The packaging was wonderful and the layout is really nice. The communication is great!! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsSharron - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Intense colourColour was maybe a little too intense at the beginning. Should I leave it on for only twenty minutes rather than half an hour or get a slightly lighter colour? But my friends all LOVED it 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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I like how it felt, But,It didn’t seem to color the Grey as good as I had hoped. I also would like it a bit deeper, but still no red. I can send pics to help with my next box. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsLisa - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Not covering the grayI love the color, but it is not covering the gray I have acquired. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsHolly - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
CAMBIO DE FECHA, NECESITO “ANTES MI TINTE”Voy a salir fuera y necesito que el próximo tinte me llegue el próximo día 10 de junio 2021 Mil gracias! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsClaudia - Gracias por tus comentarios. Existen muchas opciones con eSalon. Te hemos enviado un correo electrónico para hablar sobre tu situación y remediarla. |
No more emails pleaseThis account has been inactive over 2yrs!!i don't even use hair color anymore.i DO NOT wish to reactivate;update ...thank you 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsLynn - We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details. |
Lo recomiendo, pero..En un inicio no estuve muy contenta con el color porque no se nota mucho, pero con el paso del tiempo empecé a verlo, creo que es un producto un poco agresivo con el cabello, a pesar del shampoo y el acondicionador que trae. Recomendaria realizarse una mascarilla hidratante después de usarlo. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Color CaobaNo deseo mas envio de productos. Gracias 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsMaria - Gracias por tus comentarios. Existen muchas opciones con eSalon. La ventaja de nuestro Plan de Color es que recibes un 20% de descuento en cada pedido. Te hemos enviado un correo electrónico para hablar sobre tu situación y remediarla. |
Colour arrivedColour turned out good,just a little darker brown then I'm used too 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsLaura - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Very unsure about this productI was very much on the fence about this type of service, but I thought I would give it a try at least once, because red hair can be difficult to do if not the right blend of colour. The delivery was not good for me ( it took to long) but the colour is smack on, I love the red and copper tones in it. No more carrot or cherry hair for me. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsHi Jennifer- We're truly sorry that your order arrived later than expected! We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We take our clients' feedback to heart and continue to improve each and every day. Keep an eye on your inbox for more details. |