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Color Set
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67'610 Avis clients vérifiés |
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nicht überzeugendder extrem intensive brennende Geruch war sehr unangenehm - ich hätte eine demi-permanente Ammoniak-freie Farbe bevorzugt, aber im kompletten Fragebogen hatte ich nicht die Gelegenheit das auszuwählen... Schade. Die speziell für mich erstellte Farbe für den Ansatz ist um einiges dunkler als die Farbe für die Längen - ergibt einen Ombré ähnlichen Effekt. Was cool wäre wenn ich das wollte, aber ich wollte das nicht und habe auch nicht darum gebeten. Der Conditioner enthält Dimethicone, ein nicht wasserlösliches Silikon dass sich an die Haare anlegt aber nicht wirklich pflegt. 👎🏻 Das Shampoo enthält Polyquaternium - auch ein Inhaltsstoff der zu build-up führt 👎🏻 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsJulia R. - Wir bei eSalon sind stets bemüht, die bestmöglichen Produkte für unsere Kunden zu entwickeln. Wir freuen uns über Ihr Feedback und sind dankbar über jede Rückmeldung. Wir haben Ihnen bereits eine E-Mail zukommen lassen, um diese Angelegenheit weiter zu besprechen und herauszufinden, wie wir die Situation klären können. Bitte behalten Sie Ihren Posteingang im Auge. |
IngredientsI love everything about the eSalon system, except for the ingredients. After researching other options, I am changing to a similar product line with less toxic potential. Thank you for your service the last 6 months but for my health and my environment, I am leaving. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsHattie - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We're always looking to improve our service and products! |
Mi colorNo me gusto él color me quedó muy negro.me gusta él color caoba y las canas me salieron rápido. Ahora tengo él pelo de 2 colores. Pero me dicen que me veo bien.no me manden más hasta nuevo aviso por favor. Gracias 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Custom color setThe color was much better this last time. I would prefer even a bit lighter. Is there a reason my hair seems dull and dry? 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsLaurie- Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
DisappointedColor made hair very dry. Followed instructions but it didn’t come out as well as the first time I ordered 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsSandra - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Looks more pink than auburnCould of bought a box at the store for a better fit. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsDonna - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
I had asked for more red in my product and I don't think that happened.I just colored my hair with the new mixture yesterday and found it it was still just a very dull Brown. Almost no red at all and I am normally a warm auburn hair, as my profile photo shows. I know I mentioned this in my last review but it doesn't look like the color changed much at all with the second kit that was sent to me 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsJessica - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Not happyThe color oxided in one week!! The color does not hole and turns orange. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsGloria - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Beautiful color but not enough gray coverageThe color itself was beautiful. I loved the way it made my hair soft and healthy looking. The only problem was it didn't cover the gray for longer than 2weeks. I even bought your color shampoo and conditioner. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsNena - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
waste of timeAfter a long phone conversation with my colorist I am so disappointed with my color. I even sent a picture and they still managed to get it wrong. My color is way too dark and I do not think I could have been any clearer. Now all the money I spent on highlights is gone because of the color. So disappointed!!!!! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsDebbie - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |