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Color Set
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67'625 Avis clients vérifiés |
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Trier selon : |
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Didn't stick to my hairI colored my hair with this following all directions. Within 2 weeks of coloring it, my gray was showing and my ash color from my previous color was coming through!!! Today I get an email they charged my card and shipped an "autoship". No email was sent to warn there was an upcoming automated shipment or that I was going to be charged. Horrible experience. Very disappointed. I'm hoping I'll be able to get a refund without disputing with Visa 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsAlison - There are a lot of options for you with eSalon. If you decide to place an order through an eSalon promotional offer, you’ll also see information about our recurring service during checkout. You can also choose single shipment options if you would like. The advantage of our hair color plan is that do you receive 20% off of every order. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details. |
Gray coverageColor did not cover grey roots very well. I have better coverage from beauty 🌎 color. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsDawn - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Not to goodIt did not take to my hair, when dry was just the same as before I dyed it 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsSusan - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Leider nicht nach meiner vorstellungIch bin leider unzufrieden mit dem farbergebniss , von dem gewünschtem goldton ist nichts zu sehen. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsSiham G. - Vielen Dank für die Kontaktaufnahme! Es tut uns leid zu hören, dass die Farbe nicht Ihren Wünschen entsprochen hat. Wir nehmen unsere eSalon Farbzufriedenheitsgarantie sehr ernst, daher möchten wir zusammen mit Ihnen an einer Lösung arbeiten, sodass Ihr Haar fantastisch aussieht. Bitte halten Sie Ausschau nach einer weiteren E-Mail. Wir werden uns bald mit Ihnen in Verbindung setzen, um es wiedergutzumachen! |
The smell was too powerful and dried out my hairI was hopeful that this product would work for me, but was very disappointed. First off the smell was very strong. So much so that by the time I got into the shower it was burning my eyes and nose, and my eyes would not stop watering. This alone would make me not want to use again. On top of that it really dried out my hair, and I am just now able to not have it full of static after 5 weeks. The color faded pretty quickly, and I can see my grey showing again. I am getting one more bottle due to the auto ship. I called to cancel the order, but was told that I could not cancel it even though it has not shipped. I will not be using it. Can you tell me the best place to dispose of this? 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsVanessa - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details. |
No deliveryCant write a review as i haven't received it yet 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsIsobel - We can't wait for you to try our Customized Hair Color! We have a hunch you'll love it! Please keep your eyes out for an email from us shortly. |
Hardest stuffIt was horrible trying to get it out. Like vaseline . Don’t buy it. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsKristy - Thank you so much for sharing your feedback. We are always striving to improve our products, and your input truly matters to us here at eSalon. We are so sorry to hear about this poor experience with our color. This is absolutely not typical of our product, and we take your feedback seriously. We want to make this right and will be reaching out to you shortly. Not to worry- you are covered by our Color Happiness Guarantee, and we will do everything in our power to resolve this for you. |
0 recomendadoLa verdead es que nunca ningun tinte de cabello ni siquiera el mas barato me habia maltratado tanto la melena como este producto , mi cabello me quedo super duro 0 manejable por todo el mes se me enredaba con mucha facilidad mi experiencia con e-salon product's fue muy desagradable 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsLinda R. :- Sentimos mucho no haber podido cumplir con tus expectativas, nos encantará poder revisar tu caso en detalle para poder ofrecerte una solución. Revisa tu email, te acabamos de escribir. |
Die Farbe ist EIGENTLICH super, aber...Allerdings ist es alleine tatsächlich eher schwierig, die Farbe den Anweisungen entsprechend aufzutragen. Eine Freundin hat das für mich gemacht. Das Ergebnis war super, die Farbe und die Abdeckung toll, ohne künstlich zu wirken. Allerdings nur bis zur nächsten Wäsche, seitdem kommt das Grau schon wieder klar durch, die Farbe hat sich zum Großteil rausgewaschen, obwohl wir uns akribisch an die Anweisungen gehalten haben. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsKatharina L. - Es tut uns leid zu hören, dass die Farbe nicht völlig Ihren Vorstellungen entsprochen hat. Wir stehen fest hinter unserer eSalon Farbzufriedenheitsgarantie und werden gemeinsam mit Ihnen daran arbeiten, Ihre Farbwünsche zu erfüllen. Bitte halten Sie Ausschau nach einer E-Mail mit weiteren Informationen. Wir schätzen Ihr Feedback wirklich sehr. |
Oh no, what happened??My last shipment was severely damaged. Most of the items were completely smashed and the package was open when it came in the mail. However, my first shipment was perfect!! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsBeverly - We're truly sorry that your color did not arrive as expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |