|
Color Set
|
67'642 Avis clients vérifiés |
|
Trier selon : |
|
Just like the drugstoreColor was no better than a cheap drugstore brand. So. Disappointed. I really wanted this to work 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsMichelle - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Not at all the color I requestedThe packaging was nice but I wanted a copper blonde and my hair is now brown/auburn. Not at all close to the color I was looking for. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsLindsay - We never like to hear that our customers are unhappy with their color, which is why we have a Color Happiness Guarantee! We have reached out to you via email so that one of our Licensed Colorists can further discuss your hair color needs and see how we can adjust our formulation to get you where you want to be! Thanks again for reaching out and giving us a chance to help you reach your color goals! |
No me gustoNo me cubrió las canas para nada y es color de me fue en 3 lavadas,quisiera cambiar el color a ver si me funciona mejor 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsJoyce - Lamentamos saber que se sintió decepcionado por los resultados de su aplicación de color. Nuestra Garantía de Felicidad de Color eSalon es algo que siempre respaldamos, y trabajaremos con usted para alcanzar sus objetivos de color de cabello. ¡Esté atento a un correo electrónico de nosotros para sus próximos pasos! Realmente apreciamos sus comentarios. |
Very disappointed.The color did not cover my gray. I also expected it to be lighter. You can't even tell that I colored my hair. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsCindy - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Hair dry and breaking off. I do not want to continue. I have thrown all the prThe product left my hair dry and breaking off. I sent an email canceling. Please stop sending me these products. This is just not right for me. Do not send me any more notices or products. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsElsie - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Bad product and customer service.I have dark brown hair. I went through the entire process with this company so that they could customize my hair color. When I applied their customized formula I noticed it was a bright red. My results were a bright red roots because if my new growth and the rest of my hair remained dark. This product is the worst hair product I have ever used. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsStephanie - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
worst hair colorDid not cover my gray well. I cancelled my order and 6 weeks later I received an email that I will be receiving another shipment. This is after I spoke with a customer rep over 6 weeks ago. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsJennifer - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Color was just okI ordered light brown with ash/neutralizer as my hair had multiple layers of regrowth, old salon color, and old ombré. The color is much darker then I expected and I still have red undertones in my regrowth which clash with the old salon color. It’s decent enough to get me through Covid but no where near what a salon would achieve. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsMandy - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Raíces De color anaranjadoNo me gustó , me quedaron las raíces de color naranja el resto de mi cabello se ve dañado y y las canas quedaron blancas no se pintaron , no quiero que me vuelvan a enviar más producto . Por favor cancelen mi compra Gracias 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsEnith - Realmente lamentamos que nuestro color no haya cumplido con sus expectativas. Tomamos en serio los comentarios de nuestros clientes y seguimos mejorando nuestros productos todos los días. ¡Esperamos seguir ayudándote a encontrar la perfección del cabello! |
I wish I just bought a box at the drugstore.Admittedly, I was a hard case to start with. Lots of roots, lots of gray, lots of highlights that ranged from golden blonde to very baby blonde. My eSalon kit included a colorfill and is demi-permanent. I was hoping for a very dark ash blonde, close to my natural color. What I ended up with is dark, warm brown ends with golden brown midlengths and lots of gray showing through. It's completely incoherent as a color. The condition looks better than the heavily highlighted blonde I had before, but the color is...blech. It's very flat, no dimension, and looks more like the old highlights were just stained dark instead of a true color change. I'm hoping I can wash it a lot and it will fade quickly to something I can just color over with a dark blonde permanent box dye. This was worth a try, but the result was disappointing. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsDawne - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |