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Color Set
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67'649 Avis clients vérifiés |
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Did not cover greysDisappointed. Took many weeks to arrive so ended up buying drugstore colour instead due to timing. Then once I used this product it did not cover grey very well at all. Minimum coverage. I think it is quite expensive and I experienced poor results. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsJennifer - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
AusgelaufenDue Farbe ist im Paket ausgelaufen und hat sich überall verteilt. Färben ist nicht möglich. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsNicola V. - Vielen Dank für Ihr Feedback! Es tut uns leid zu hören, dass Ihre Bestellung beschädigt bei Ihnen eingetroffen ist! Ein Blick in Ihr Profil hat uns verraten, dass Sie bereits mit einem unserer Farbexperten zusammengearbeitet haben, um Ihr Problem zu lösen. Bitte geben Sie uns Bescheid, wenn wir noch etwas für Sie tun können. Wir sind für Sie da. |
Great colorEasy to use and ALL needed items have been provided. Gave only 3 stars because product was too drying on my hair!! Applied it over a week ago and my hair after much conditioning...is still too dry! Cannot use this product again! Too bad am very disappointed ! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsNancy - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Gray didn’t take the colorGray still stayed 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsDawn - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Limited gray coverageI really enjoyed the supplies that the kit produced - the consistency of dye, the multiple pairs of gloves, the stain guard, and the stain removal pad. However it is did not cover my gray at the roots like I had requested. This was extremely problematic for me as a first time customer, long time hair colorist. I was really disappointed as I was excited by the promise of gray coverage provided by the manufacturer as well as the spokesperson Brad Mondo. I did like the actual color that stood on the rest of my heart. It is a softer black which I appreciated. I will not be purchasing again as the dye did not perform as was expected. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsMichelle - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
RootsFollowed instructions and roots still visible /lighter 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsSharon B. - Thank you for taking the time to share your feedback with us.! We’re so sorry to hear that you felt the color was not the shade you expected. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Not at all what I expected.I expected a deep chocolate color with red undertones. What I got was medium ash brown. I'm not at all happy with the results. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsCarrie - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
No coverage of grey!Not a quality product. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsLucica - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
My hair stayed basically the same colourFollowed all instructions and timing My hair is basically the same colour just with a slight tinge of burgundy if out in bright day light Really disappointing 0 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsRebecca T. - Thank you for reaching out to us here at eSalon! We are so sorry to hear that you were not pleased with the end result of our color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Very DisappointedColour shows no ash or violet - actually looks no different. Was much messier than other home products and stained my bath , grouting even after cleaning . Not impressed 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsKirsty F. - Thank you for taking the time to share your feedback with us.! We’re so sorry to hear that you felt the color was not the shade you expected. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |