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Color Set
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67'649 Avis clients vérifiés |
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Trier selon : |
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Wrong color for the 2nd timeMy first hair color left me with orange hair. I wanted a medium blond and it came out very orange that only got worse as the days went on. I was offered a free color change and decided to do so, and was assured it would not be orange/ red. I specifically asked for no reds in it at all. I tried the new color and my hair still has a lot of reds in it. It is very coppery and brassy looking. I’m very disappointed with my color again and regret dying my hair. I was really just hoping for a little fresher look when I started, and instead I now have hair I’m embarrassed about. The hair dye itself did not damage my hair at all. I do like that about this product. My hair still feels very healthy after dying it twice in a row. I’m also glad there weren’t any strong odors when mixing and applying the dye. It seems like a quality dye, but it’s just so unfortunate the color was not what I wanted or requested at all 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsAshley - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
It did nothingI ordered a light brown and I followed the instructions exactly and my hair is still a medium blonde all over. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsKatherine - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Little effectThe dying process was very time consuming. In the end, I still had straggling grey hairs at the front over my face as well as stragglers throughout. I believe I did a good job saturating. Nobody noticed I had even colored my hair. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsGina - We’re sorry that you were unhappy with the results of your recent order. We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon. |
color never stays inThis is my 2nd time trying eSalon and both times the color never stays in long , never stays vibrant I get better results with box at home hair dye. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsGina - We’re sorry to hear that your hair color is fading faster than you expected. Your order is fully backed by our Color Happiness Guarantee. Your next order will be updated to ensure we meet your needs! Thanks again for your feedback! |
BrassyThe hair color formula sent to me made my hair a bright, brassy orange color. It had no blonde at all, just orange, which I was trying to avoid any color that would make it brassy. The light pearl did not work. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsJoanne - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. One of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Coverage lasted 2 weeksMy first few colorings we great but the last one my color was gone after two weeks. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsJennifer - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Not what I was hoping forFollowed the instructions, and it didn't cover my grays. I've had better coverage with cheaper dye. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsKellie - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right. |
No funcionaMalísimo no funciona por lo tanto ya no compro mas perdí mi dinero 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsGualdina - Lamentamos mucho que se sintiera decepcionado por los resultados de su aplicación de color. Nuestra Garantía eSalon Color Happiness es algo que siempre respaldamos, y trabajaremos contigo para alcanzar tus objetivos de color de cabello. ¡Esté atento a un correo electrónico nuestro para sus próximos pasos! Realmente apreciamos sus comentarios. |
I cant give less than one...My hair looks like a horrible red sofa. I can't even go out like this. Not sure how to fix it. I bought the brown copper and looks like a cheap temporary red farmacy color. I wish I could attach a pic to this review. I look like a clown and I did step by step. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsKiria - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
I want to love itMy roots took the color beautifully and are the gorgeous copper color I wanted and grew up with. My ends didn't take any color and are the same brown with red showing through in the sun that I was trying to cover. (I have always had redish auburn hair naturally and switched it up and went purple. My job was not pleased so I went brown to cover the purple.) I'll keep trying because I love the copper. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsKristina - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |