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Color Set
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67'649 Avis clients vérifiés |
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Not worth the PriceNot satisfied the way the color starts to fade in just first wash and the gray starts showing. I have requested a color adjust in my last order but did not notice the change in my hair color. It's almost like using a drugstore hair color do not see much difference. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsTripti - We’re sorry to hear that your hair color is not covering greys as expected. Your order is fully backed by our Color Happiness Guarantee, and our colorists are working to adjust your formula as we speak. Your updated formula and new instructions will ship with your next order! Please let us know if there is anything else we can do to help! |
Wrong colorI was pretty specific that I wanted a dark brown with ash to get rid of red. Instead I received a darkish brown with lots of golden and red hues not not ash.. At $30 a pop expected better than box color. Very disappointed. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsAnne - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Not what I expectedThe color was not as vibrant as I thought it would be and I was surprised to my grey still popping through, very disappointing! Not sure if I’ll use their product again. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsJessica - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Hair colourColour not bad but makes me older. I know I want natural looking hair near to my hair colour but it's not for me. And grey hair come out fast. Few what I have. Light Ash grey need for me. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsJana F. - Thank you for taking the time to share your feedback with us.! We’re so sorry to hear that you felt the color was not the shade you expected and did not cover to the extent you needed it to. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
mejorar el tinte para un cabello con canasMe pinte el cabello siguiendo las direcciones y no me pinto las raíces. Aunque el resto quedo bien y me gusto el color. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsHola, Sonia: Gracias por tus comentarios. Sentimos que el color no haya cubierto las canas de la raíz. Nos dará gusto revisar tu fórmula para incrementar esta cobertura. Por favor, revisa tus emails te acabamos de escribir. |
Was not color orderedDid not color any of my grays and was darker then the color I requested. Very dissatisfied sent email that I was dissatisfied and did not want any more service and was booked and shipped another order with no way to cancel 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsAnnaMaria - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Bit what I asked !!!I asked my hair color to be gold honey.. instead I got an orange head I don't like at all!!!! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsMarielena R. - Thank you for taking the time to share your feedback with us.! We’re so sorry to hear that you felt the color was not the shade you expected. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Seems to not work for meIm sorry i thought this would work. Please discontine do not take out funds. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsBelinda - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Nome gustó el color no es el que ordeneNo me gusto el color no es el que ordene 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsCandelaria - Gracias por enviarnos tus comentarios. Nos entristece saber que tu color no cumplió con tus expectativas. Nuestra garantía de satisfacción con tu color es algo que tomamos seriamente. Te enviaremos un correo electrónico para ayudarte con esta situación. No te preocupes, haremos lo posible porque estés contenta. |
Not satisfiedDidn’t cover gray around temples and ears. Washed out with rinse 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsS C. - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |