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Color Set
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67'649 Verifizierte Kundenbewertungen |
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Wrong colorMuch darker than requested. More red tones than last time. Not sure why the color changed. Also, this color failed to color my roots at all. Thinking of cancelling subscription. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenVictoria - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
All had leaked in boxDidn't use it. When I opened packaging one of the bottles had leaked in box, so couldn't use it. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenKerry S. - Thank you for contacting us. We are so sorry to hear your order arrived damaged. We have reached out to you via email to remedying this situation, so please keep an eye on your inbox for more details! |
Color didn’t lastI was really surprised that the color washed out in two weeks! Color lasted almost 4 on the previous treatment. Kind of disappointing. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenMarlee - We’re sorry to hear that your hair color faded faster than you expected. All eSalon orders are backed by our Color Happiness Guarantee, and we would love to work with you further to get your desired results. Please keep your eyes peeled for an email from eSalon with your next steps. We value your feedback, and truly appreciate this chance to get your color just right! |
No me gusto el resultadoNo cubre canas y me dio alergia 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenLiliana - Lamentamos mucho saber que experimentó una reacción alérgica que podría haber sido causada por nuestro color de cabello. En casos raros, uno puede desarrollar sensibilidad al color del cabello con el tiempo. Nos comunicamos con usted por correo electrónico para brindarle más detalles sobre los próximos pasos y cómo podemos ayudarlo a resolverlo. En el futuro, recomendamos realizar una prueba de alergia cutánea 48 horas antes de cada aplicación de color. Las instrucciones para la prueba de alergia cutánea se incluyen en nuestra guía de uso y seguridad del producto con cada pedido de color de cabello. En nombre de la familia eSalon, le deseamos una rápida recuperación. |
DescontentaRecivi el products muy tarde el color super obscuro y no cubrio las canas estoy muy descontecta. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenRosy - Lamentamos mucho que nuestro color no cumpliera con sus expectativas. Tomamos en serio los comentarios de nuestros clientes y continuamos mejorando nuestros productos todos los días. ¡Esperamos seguir ayudándote a encontrar la perfección del cabello! |
Fin de mon adhésionBonjour ! Je souhaite arrêter de recevoir les couleur car l'odeur est forte et le résultat ne convient pas à mes attentes ! Merci d'avance de prendre en considération ma demande et bonne continuation à vous. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenSabine R. - Nous sommes sincèrement désolés d'apprendre que vous ne souhaitez pas continuer avec nous. Votre satisfaction est primordiale pour nous. Nous vous avons contacté par e-mail afin de vous aider. Veuillez vérifier vos e-mails, pour plus d'information. |
Cheveux longs et épaisLes deux flacons reçus ne suffisent pas à ma chevelure très dense et longue. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer Expertencaroline N. - Merci pour votre commentaire. En examinant votre profil, nous constatons que vous avez déjà contacté l'un de nos experts coloristes pour résoudre votre problème. Dites-nous si nous pouvons vous aider davantage ! |
Color was awfulI’ve been dying my hair a long time and it’s especially hard to screw up my hair but this hair color has done just that. I ordered darkest brown + violet explaining I hate a lot of red and my hair turned 3 shades lighter on roots and looks horrible. I tried using the extra bottle of color to fix and it did same thing. My roots are now blonde and red and I absolutely hate it. Cancelling and would not recommend this to anyone 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenAutumn - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
AwfulThis colour made my hair so dry ! I did not get the colour I wanted . I am not happy a wish for a refund a to cancel my subscription! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenAmanda T. - Thank you for taking the time to share your feedback with us.! We’re so sorry to hear that you felt the color was not the shade you expected. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
like coverage and color. need better conditioning. hair is dry, frizzy, breakingLike coverage and color, but my hair is dry, frizzy and breaking 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenChristina - We truly appreciate your feedback! e take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |