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Color Set
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67'658 Avis clients vérifiés |
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Trier selon : |
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Lieber wieder DMNach dem 2. Versuch werde ich wieder auf Drogerie Produkte zurückgreifen. Mein Ansatz ist erneut heller als die Längen und anstatt dunkel rot bin ich ein Kupferkopf. Das war‘s…. ein drittes Mal wird es nicht geben 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsClaudia T. - Vielen Dank für Ihr Feedback. Es tut uns leid zu hören, dass die Farbe nicht Ihren Wünschen entsprochen hat. Wir nehmen unsere eSalon Farbzufriedenheitsgarantie sehr ernst, daher möchten wir zusammen mit Ihnen an einer Lösung arbeiten, sodass Ihr Haar fantastisch aussieht. Bitte halten Sie Ausschau nach einer weiteren E-Mail. Wir werden uns bald mit Ihnen in Verbindung setzen, um es wiedergutzumachen! |
Wrong colour againThe collar is just way to red and not the copper I’m wanting after three attempts I’m afraid I’m not purchasing anymore 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsAlly D.- Thank you for taking the time to share your feedback with us.! We’re so sorry to hear that you felt the color was not the shade you expected. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
ColorWish it would cover the grays better. But over all not bad 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsJosephine - We’re sorry to hear that your hair color is not covering greys as expected. Your order is fully backed by our Color Happiness Guarantee, and our colorists are working to adjust your formula as we speak. Your updated formula and new instructions will ship with your next order! Please let us know if there is anything else we can do to help! |
Cute packageDid not cover gray well, washed out within a week. 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsHello Susette, we are very sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Did not cover greyThis is my second time ordering. I am completely disappointed. It didn’t cover my grey at all. It also left my roots a lighter color than the rest of my hair. Which I find hard to do when I have dark brown hair. I would like my money back. 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsKatie - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
En espera de mi productoEn realidad no he podido comprobar la calidad del producto porque mi primer pedido que fue realizado el 5 de febrero aún no ha llegado a mis manos 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsArletis - Lamentamos sinceramente que su pedido no haya llegado. Nos comunicamos con usted por correo electrónico para ver qué podemos hacer para remediar esta situación. Valoramos a cada cliente y esperamos entregarle su pedido pronto. Esté atento a su correo electrónico para obtener más detalles. |
Customer since 2011I have to agree with the other people finding the hair color is not working like it used to. I had always followed the directions and was happy with the results until about six months ago when I noticed that my hair was still a little grey afterward. I had a hairdresser suggest Nutrisse. At $7.99, I think I'll give it a try. 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsCymantha - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Didn’t color my graysI followed instructions and it didn’t cover my grays At all . And it was alittle messier then my other dies I used plus it didn’t do much to my hair at all 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsTiana - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Not value for moneyNot enough to cover, have been used to receiving double the amount of dye so was very disappointed, tone was much browner rather than red. For the price I feel like I got little for the cost. I won’t be re ordering. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsKatie W. - Thank you for your feedback! We’re so sorry to hear that you were disappointed by the results of your colour application. Our eSalon Colour Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair colour goals. Please keep your eye out for an email from us for your next steps! |
Broken, dry hairI'm really upset with the damage this product has caused my hair. I have only used professional dye in my hair prior to this and have never had an issue like this, ever! I have broken hairs on both sides of my face, which normally are longer than my chin. About a day after dying my hair with this product, I noticed my long bangs were shorter, standing up and looked as if they had broken off. This is absolutely mortifying! I'm not comfortable using this product moving forward and will be canceling my subscription. It will take months to grow my hair back, not to mention deep conditioning the broken damage. I could cry. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsPamela - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |