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Color Set
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67'669 Avis clients vérifiés |
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Trier selon : |
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Colore personalizzatoNon sono rimasta soddisfatta del risultato 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsFederica - Siamo spiacenti che il colore non sia di suo gradimento; saperla soddisfatta è fondamentale per noi. Le abbiamo invitato un'email con maggiori informazioni, e ci auguriamo di poter lavorare nuovamente con lei in futuro modificando la sua colorazione, affinché le corrisponda appieno. |
Was not pleasedSorry was Not satisfied at all! The Only thing it did was cover the top of my head grey hairs, I was disappointed & expecting more. Sorry I’d like to Cancel any future items please and a Big Thank you for giving me the opportunity to try it. . 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsTammy - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
the effect was great but a color was too dark for methe effect was great but a color was too dark for me 3 sur 3 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsHi Anastasia: We are sorry to hear that the hair color was too dark. Please check your emails, we got back to you to help you further. |
Ok nice colourNice colour but it became more darker than before - was expecting lighter 😕 2 sur 2 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsHi Natalie! We are sorry to hear that your hair color was darker than before. Please check your emails, your colorist will be back in touch to help you further. |
Keine schöne FarbeÜber meine 2. Bestellung war ich sehr enttäuscht. Die Farbe ist nicht schön, es sieht aus wie dunkel-aschblond, keine Leuchtkraft, keine Farbe. Ich werde nicht mehr bestellen....... 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsRoswitha B.- Vielen Dank für Ihr Feedback. Es tut uns leid zu hören, dass die Farbe nicht Ihren Wünschen entsprochen hat. Wir nehmen unsere eSalon Farbzufriedenheitsgarantie sehr ernst, daher möchten wir zusammen mit Ihnen an einer Lösung arbeiten, sodass Ihr Haar fantastisch aussieht. Bitte halten Sie Ausschau nach einer weiteren E-Mail. Wir werden uns bald mit Ihnen in Verbindung setzen, um es wiedergutzumachen! |
OrangeStatt Mittelblond bin ich nun orange, danke, nie wieder 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsKatharina V.- Vielen Dank für Ihr Feedback. Es tut uns leid zu hören, dass die Farbe nicht Ihren Wünschen entsprochen hat. Wir nehmen unsere eSalon Farbzufriedenheitsgarantie sehr ernst, daher möchten wir zusammen mit Ihnen an einer Lösung arbeiten, sodass Ihr Haar fantastisch aussieht. Bitte halten Sie Ausschau nach einer weiteren E-Mail. Wir werden uns bald mit Ihnen in Verbindung setzen, um es wiedergutzumachen! |
DisappointedThe color didn’t cover my gray. 3 sur 3 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsTheresa - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Not goodDidn't like the colour at all. I do not like red in my hair, it didn't cover all the grey and left me with a different colour roots to the ends 2 sur 2 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsHi Sonya: We are sorry to hear that your hair color didn't meet your expectations. Please check your emails., we just got back to you to help you further. |
Did not likeI used it today for the first time.I developed allergy 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsHasan - We’re truly sorry to hear that you experienced an allergic reaction that could have been caused by our hair color. In rare cases, one can develop sensitivity to hair color over time. We have reached out to you via email with more details on next steps and how we can help get this resolved for you. In the future, we recommend performing a skin allergy test 48 hours before each hair color application. Instructions for the skin allergy test are included in our Product Safety & Usage guide with every hair color order. On behalf of the eSalon Family, we wish you a quick recovery. |
It’s a no for meMy hair is exactly what I DID NOT want! I specifically said what I did not want and still got that. The color didn’t cover my gray hairs either. 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsDina - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Our Color Experts have been in contact with you via email and will be happy to assist in this process. |