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Color Set
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67'669 Avis clients vérifiés |
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colour not as expectedcolour was much darker than i expected, now i coloured second time with lighter colour however still not a great result - also the hair becomes very dry after using the products 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsMarian C. - Thank you for your feedback. We are truly sorry to hear that you were not satisfied with the experience you had with your hair colour. Upon reviewing your profile, we see that one of our Team Members already assisted you by email. Please let us know if there is anything else we can do to help! |
No funcionaNo funciona No me envíen más el producto por favor No me cobren más el producto No sirve 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsSanta - ¡Gracias por comunicarse con nosotros aquí en eSalon! Lamentamos mucho que nuestro color no cumpliera con sus expectativas. Nuestra Garantía de Felicidad del Color es algo que nos tomamos en serio. Queremos trabajar contigo para encontrar una solución y que tu cabello luzca lo mejor posible. Esté atento a recibir un correo electrónico nuestro en breve. ¡Nos comunicaremos con usted para corregir esto! |
Keine schöne Farbe und HautunverträglichkeitFarbe ist nicht optimal.Ausschlag auf der Kopfhaut bekommen. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsMonika R. - Vielen Dank für Ihr Feedback. Es tut uns wirklich sehr leid, dass Sie eine allergische Reaktion erlebt haben, die möglicherweise durch unsere Haarfarbe ausgelöst wurde. Ihre Zufriedenheit steht für uns an erster Stelle. Ein Blick in Ihr Profil hat uns verraten, dass Sie bereits mit einem unserer Farbexperten zusammengearbeitet haben, um Ihr Problem zu lösen. Bitte geben Sie uns Bescheid, wenn wir noch etwas für Sie tun können. Wir sind für Sie da. |
the color was not maching to my already dyed colorit was easy to apply but totally differnt color 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsFaiqa - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Custom colorNot enough product Very watery Developer seal broken 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsDenise - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Still see grayDisappointed. Tried the product 3x. Doesn't cover my gray like store bought less expensive color sets. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsCharlene - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Don’t sent me anymoreI don’t like it please stop sending and charge me. Ok 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsEdita - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
It used to work nicely but then it stopped covering IIt used to work nicely but then the last year or so it stopped covering my roots. It just doesn't work anymore. I went to the website and requested a change to the color so that it actually works, if possible. I kept getting sent the same formula without Any change. Im hoping I get my money refunded. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsHello Gisel, We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Bad color/extremely light 👎The color was WAY to light and did NOT even fully cover my Grey's! I was looking for a deep brown color with hints of mahogany in it, and what I received was not even remotely close to what I wanted! My hair was like the color or a very pale colored penny, it was horrible! I was so excited to try this hair dye and lets just say I was practically in tears when I got finished. I also specifically asked for extreme grey coverage and let's just say it barely covered them all from day 1. I'm hoping the colorist can make changes and send me something MUCH better with my next shipment! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsBrittany - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
i don't like the colorI don't like the color, it's not the shade I wanted and as a result I don't want to make another order! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsHi Cristina! We are so sorry to hear your color hasn't met your expectations. Please check your emails, we just got back to you. |