67'695 Avis clients vérifiés |
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Hairsperay???I never ordered the hair spray...why? 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsJacqui - We're truly sorry for the misunderstanding about your recent order. We have reached out to you via email to see what we can do about remedying this situation. Keep an eye on your inbox for more details. |
Hair colorMy hair is not taking the color it washes out by the 3rd week and it don't make any sense to spend that money I am a senior and live on a fix income 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsAnn - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Liquid Color Formula LeakedThe product is good and the color was what I expected. The only problem the cap on the liquid color leaked out everywhere during shipping. I was able to get enough out of the bottle to add to the mix for coloring since I have short hair. Recommend a more secure way of sealing the cap so it won't leak for future shipments. :) 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsBrenda - We’re so sorry to hear that your hair color was leaking. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
BrushesNo brush included in last two kits so harder to apply in certain areas. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsDawn - We truly appreciate your feedback! We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Supposedly BrownWell, it was suppised to be light brown & it was for about 2 shampois. Then, the red started seeping through again. I'm worried with my root touch up that it's going to be brown roots and red ends. 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsWhitney - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Color now is perfectI'm happier with this color the first 2 times I wasn't satisfied, and color was all wrong 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsJennifer - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
Added plum colourI love the dark brown colour I use it is perfect but the plum hardly showed at all. I would like to try it again to see if it takes better the more you use it. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Good colourReally good colour and rinses really easily, love the shampoo and conditioner but needs to be larger for long hair 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Mi pedidoSi me lo volvieron a mandar mi producto el 7 de mayo como cuando llegaría???? 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsBeatriz - ¡Realmente apreciamos sus comentarios! Al revisar su perfil, vemos que ya ha trabajado con uno de nuestros expertos en color para resolver su inquietud. Háganos saber si hay algo más que podamos hacer para ayudarlo. |
Color didn't stick Edit: not enough dyeFollowed instructions but it seems like the dye for the ends didn't stick at all. The roots color seemed to hold a bit. Edit:roots took well but ran out of dye for the bottom so the dye is uneven and hard to see. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |