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Color Set
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67'695 Avis clients vérifiés |
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Trier selon : |
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Something’s differentAfter reading other reviews, I agree. Something is different, my color is not holding. I also noticed that the coloring does not have its full strength and when I rinse my Greys are lightly colored. I’ve been a customer for years and something is definitely different. Did you change the formulas? 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsDenisa - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Medium blonde shade is better for meI love the medium blond shade, however the gray coverage could be a little better. 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsSharron - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Quality colorI like the color . I'm trying to stay away from brassiness because my hair pulls alot of red when dying. This is a great medium brown color with lots of demension. You can tell it's a quality product. The only complaint I have is it did not cover all my grays ..the baby gray's in front and some on top. I'm about 30@% gray; so I don't have alot. I may need to order again to redo it? I left it on for 47 minutes, I didn't want it to get super dark. 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsVicki - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Super FarbeFarbe ist super. Perfekt Leider die Lieferung ist nicht so ok. Kommt immer 10 Tage zu spät 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Color too blonde for meThis leaves my hair really soft and highlighted but I find it too blonde for my liking. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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ColorProduct quality was excellent but color was too dark after application. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsKathy - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Need slightly darker shadeNeed slightly darker shade 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsGloria - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Very HappyI wasn't sure if I'd be happy with my custom mix hair color but I followed the directions and it turned out exactly if not better than I expected. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsLori - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! We love being able to help our clients achieve beautiful, salon-quality results at home. We look forward to blending your next color soon! |
Quality of color is fading awayI agree with Anna R. who posted a review on April 13, 2022. I called to address the same issue as Anna R. a month or so ago. I agree that the color is not lasting as long as in the past and the quality of the color has been drastically reduced. Please return to the original formula or I too will be researching for another option soon. There is obviously a problem with the formula since several clients are expressing similar concerns. 4 sur 4 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsThelly - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Not very long lastingI colored my hair on May 9 and my grey is back already on 29 May! I only washed my hair twice. Please help 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsLinda - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |