I use it sometime instead of shampoo also. I don't like to wash my hair with shampoo too often and find that rinsing and a gentle washing motion takes care of my hair nicely.
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Very gentle for preserving color, just a bit drying for already dry, color treated hair. Leaves it feeling like snarled fishing line. The companion conditioner is geared for having no weight, so it doesn't help de-tangle much. It's difficult to have thin colored hair, you want volume, but you need moisture.
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
I've had thin fine hair my entire life, I've tried everything available from salon brands to discount store brands, with little to no results from either shampoo or treatments so I wasn't really expecting much from this. Boy was I wrong, I experienced double the amount of volume than with my regular shampoo. I'm sold, I'll be using Big Love from now on.
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
I originally loved the product I stopped using as it strips my hair colour from a warm dark blonde to a flat dull Sandy colour which makes it necessary to re colour my hair early than planned
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Sally H. - Thank you for your feedback. We apologize that our Volume Shampoo + Conditioner Duo has not given you the best experience. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
POSTÉ PAR :
Melanie M.
9 février 2021
Not probably for dry hair
A utilisé : Volume Shampoo + Conditioner Duo
POSTÉ PAR :
Melanie M.
9 février 2021
I used these products and it made my hair poofy/frizzy. My hair needs weight, volume and oil.
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Melanie - We're truly sorry that our Volume Shampoo and Conditioner did not provide the results that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTÉ PAR :
G L.
30 janvier 2021
Not great
A utilisé : Volume Shampoo + Conditioner Duo
POSTÉ PAR :
G L.
30 janvier 2021
Much as I love my monthly colour this shampoo leaves my hair heavy and greasy
So I’ve given to a friend with really dry thick hair instead
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
G L. - Thank you for your feedback. We apologize for the disappointing experience you have had with our Volume Shampoo + Conditioner Duo, however we are very pleased to hear that you love your personalized hair color. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
POSTÉ PAR :
Kate
4 janvier 2021
Not worth it.
A utilisé : Volume Shampoo + Conditioner Duo
POSTÉ PAR :
Kate
4 janvier 2021
This made my hair very fly away and filled with static. No added body or shine. I went back to my usual argon oil shampoo & conditioner. It works better at less than half the price. I have coarse, thick, hair that doesn't require special treatment's.
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Kate -We're truly sorry that our Volume Shampoo + Conditioner Duo did not provide the body or shine that you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTÉ PAR :
Heather H.
11 février 2020
No difference
A utilisé : Volume Conditioner
POSTÉ PAR :
Heather H.
11 février 2020
I don’t have thin hair so wasn’t concerned w extra volume. However this conditioner did seem to do a little better job at hydrating my hair than any of their others
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Heather - Thank you for your feedback on our Volume Color Care Conditioner. We're always looking to improve our service and products, and truly value everything our clients’ say. We hope to continue helping you find hair perfection!
POSTÉ PAR :
LAURA H.
30 décembre 2019
Volume Shampoo
A utilisé : Volume Shampoo + Conditioner Duo
POSTÉ PAR :
LAURA H.
30 décembre 2019
Makes my hair dry. I like the shampoo and conditioner that comes with the color kit much better.
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Laura - We're so sorry to hear that our Volume Shampoo did not provide the result you expected! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! Thank you so much for your feedback!
POSTÉ PAR :
Deidre L.
4 décembre 2019
don't try it
A utilisé : Volume Shampoo + Conditioner Duo
POSTÉ PAR :
Deidre L.
4 décembre 2019
puts a great deal of static in the hair... had to use a bunch of hairspray to get it under control.
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Deidre - We're truly sorry that our Volume Shampoo + Conditioner Duo did not provide the volume you expected but rather made your hair static-y. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTÉ PAR :
Mandy E.
28 mai 2019
Un-decided
A utilisé : Volume Shampoo + Conditioner Duo
POSTÉ PAR :
Mandy E.
28 mai 2019
Only been using it since Saturday I'm and not sure about this product as I seem to be getting quiet greasy hair with it, but as mentioned early days and maybe should wait a while, but the smell from both of them is amazing and smells like a salon shampoo and conditioner.
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Mandy - Thank you for your feedback. We apologize for the disappointing experience you had with our Volume Shampoo + Conditioner Duo. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTÉ PAR :
Robyn J.
2 avril 2019
Just okay
A utilisé : Volume Shampoo + Conditioner Duo
POSTÉ PAR :
Robyn J.
2 avril 2019
Didnt leave hair feeling nice and clean and soft - not overly impressed with it.
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Robyn- Thank you for your feedback. We are sorry to hear that the Volume Shampoo + Conditioner did not provide the results expected. We're always looking to improve our service and products and truly value everything our clients say. If you'd like any product recommendations, our team is always happy to help. We recommend submitting a photo in natural lighting and calling to consult. We hope to continue helping you find hair perfection!
POSTÉ PAR :
Lucia R.
14 août 2018
Oh the packaging...
A utilisé : Volume Shampoo
POSTÉ PAR :
Lucia R.
14 août 2018
Could not be less inspired. From the colors of the new bottles, to the basic black flip cap...even the chouce of font. eSalon's previous packaging was delightful, whimsical, memorable to look at...Big Love staring back from the shower shelf...Big Softie right behind it....what could possibly have caused such a step back from the previous inspired and charming product presentations. I don't even recognize the shampoo inside....
20 sur 26 personnes ont trouvé cet avis utile. Et vous ?
Lucia - Thank you for your feedback. Our updated products have new packaging and names, but the formulas are exactly the same. It’s quite a big change, and like all changes, it may take some getting used to. We hope that with time, you’ll love it as much as we do! Our main goal with all of this is to better represent the client experience. We hope to continue helping you find hair perfection!
POSTÉ PAR :
Joanie L
28 septembre 2017
Not as good as I thought
A utilisé : Volumizing Color Care Shampoo
POSTÉ PAR :
Joanie L
28 septembre 2017
This is only my second time using it, I e'll like I have to use a lot of conditioner and shampoo cover my head. I have fine straight shoulder length hair.
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Marsha - Because you felt our Big Softie didn't provide the volume you expected, we've issued a credit to your eSalon account. We look forward to delivering the right results for you.
POSTÉ PAR :
Angela S.
11 avril 2016
Lots of suds
A utilisé : Volumizing Color Care Shampoo
POSTÉ PAR :
Angela S.
11 avril 2016
I didn't use much, yet I had way too much suds in my hair. I love the way my hair felt after. The amount of suds made me feel like there were hidden sulfates and chemicals that I probably didn't want in my hair. Smells good though.
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Angela - We are so happy to hear that you love the smell and how your hair felt afterwards. You will be happy to know that are products are sulfate free!
POSTÉ PAR :
Elease K.
23 novembre 2024
Nice volume
A utilisé : Volume Conditioner
POSTÉ PAR :
Elease K.
23 novembre 2024
Makes my hair soft, but does not weigh it down
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Ann- We're so happy to hear that you're enjoying the Volume Color Care Shampoo! We truly value your feedback and look forward to hearing from you again in the future.
POSTÉ PAR :
Tia L.
22 avril 2021
Volume
A utilisé : Volume Shampoo + Conditioner Duo
POSTÉ PAR :
Tia L.
22 avril 2021
Does add volume, doesn’t make my hair feel greasy.
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Shampoo dried my hair texture to some extent but conditioner corrected it some
A utilisé : Volume Shampoo + Conditioner Duo
POSTÉ PAR :
Indian chai
30 novembre 2020
As title suggests . Also I did not notice much change with volume in one time use.
It did not cause any problem , though with scalp and was gentle to use over all.
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
I am excited to see the new packaging. I know that it has been difficult when you get to the bottom of the shampoo and conditioner to get the last few uses out of the container with the pump as supplied previously.
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Again I tried it and liked it. It did not weigh my hair down. I would like a different smell. It smells is not very feminine to me. But love the way my hair feels after using it.
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Gender neutral smell. Usually these don't work out on my hair. This did actually give me some lift & I have very thick very long(to my butt almost) hair.
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
The conditioner is thick and really does feel like its good quality. The only problem is the pump is a little stiff but I do love the conditioner. I used it with the shampoo as well. As the conditioner was washing out of my hair I could feel that my hair felt better than with loreal professionals thickening shampoo which I had been using
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
I use this with the Volumizing Shampoo mostly for my tangles. My hair does have more volume since I switched to these products but I can't really tell if it's the shampoo or the conditioner or both together.
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Hatte mir Farbe bestellt dazu gab's eine kleine Probe Haarwäsche sowie Spülung, davon war ich begeistert.
Also dachte ich mir kauf die die Haarwäsche, nur mußte ich feststellen das diese Haarwäsche +Spülung für mein Haar garnicht geeignet ist. Mein Haar ist weder seidenweich noch glänzend. Ich habe relativ feines Haar, nach der Anwendung war mein Haar statisch aufgeladen und von Weichheit war keine Rede mehr. Mein Partner war garnicht davon überzeugt. Mein Fazit diese Haarwäsche und Spülung ist nichts für meine Haare.
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Petra Angelika B.- herzlichen Dank, dass Sie sich die Zeit genommen haben, Ihre Erfahrung mit uns zu teilen. Es tut uns leid zu hören, dass unser Volume Shampoo + Conditioner Duo nicht Ihren Vorstellungen entsprochen hat. Wir versuchen unseren Service sowie unsere Produkte stets zu verbessern und schätzen wirklich jede Rückmeldung. Bitte halten Sie Ausschau nach einer E-Mail mit weiteren Informationen. Wir schätzen Ihr Feedback wirklich sehr.
POSTÉ PAR :
Mary M.
27 février 2022
Dried my hair out badly
A utilisé : Volume Shampoo + Conditioner Duo
POSTÉ PAR :
Mary M.
27 février 2022
Originally I used the Moisture Shampoo and conditioner. However, I have very fine and somewhat thin hair, so I wanted to see if the Volume product would make my hair look fuller. I didn't notice any problem when I first used Volume, but by the time I had used about 3/4 of the bottles, my hair had become extremely dry and brittle. Even using a good bit of the conditioner didn't help, and my hair was breaking off badly. So I switched to the repair shampoo and conditioner and my hair immediately improved. I have very long hair (as noted, fine and somewhat thin), and losing any to that kind of breakage was sad. I will just stick with the Repair until the bottles I have are used and then go back to Moisture.
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Mary - We’re truly sorry that our Volume Shampoo + Conditioner Duo did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
POSTÉ PAR :
Nicole F.
5 mars 2021
Would not order these products again
A utilisé : Volume Shampoo + Conditioner Duo
POSTÉ PAR :
Nicole F.
5 mars 2021
My hair is fine... these products created tiny mats that are difficult to untangle.
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Nicole - We're truly sorry that our Volume Shampoo + Conditioner Duo did not meet your expectations. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTÉ PAR :
Jody
28 octobre 2019
Not Impressed
A utilisé : Volume Shampoo + Conditioner Duo
POSTÉ PAR :
Jody
28 octobre 2019
Tried this set because I normally use a shampoo and conditioner that gives body and fuller hair. Seeing I had just colored my hair for the first time thought I would try this. They have a very mild and fresh scent until after the fact. Every time I have used them my hair smells like wet dog! As far as volume goes it just didn't work for my hair.
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Jody - We're truly sorry that our Volume Shampoo + Conditioner Duo did not provide perform the way you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details
POSTÉ PAR :
Julie E.
10 octobre 2019
I haven't used the shampoo conditioner on a regular basis.
A utilisé : Volume Shampoo + Conditioner Duo
POSTÉ PAR :
Julie E.
10 octobre 2019
My color fades faster than I'd like. So I'm trying the products on a regular weekly basis
to see if there's any difference with my hair.
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Julie - We apologize that your color results faded faster than you were expecting. While this isn’t typical of our Color, we may have a simple solution for you. Our Color Happiness Guarantee ensures that we get your color just right! In order to do just that, we have reached out to you via email to discuss this a bit further. We hope to work with you to provide a solution that better suits your needs. We appreciate your feedback!
POSTÉ PAR :
Maripat A.
6 octobre 2019
Initially loved
A utilisé : Volume Shampoo + Conditioner Duo
POSTÉ PAR :
Maripat A.
6 octobre 2019
But now I feel it dries my hair out even with weekly treatment and leave in conditioning I buy from you
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Maripat - We're truly sorry that our Volume Shampoo + Conditioner Duo did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTÉ PAR :
Betty B.
19 octobre 2018
Just OK
A utilisé : Volume Shampoo
POSTÉ PAR :
Betty B.
19 octobre 2018
I didn't see much of an increase in volume from some of the other shampoos I have tried. I am really concerned whether this shampoo contains Sulphates, as I know how bad it is to use shampoos that have this substance. Please let me know before I use any more of it. Thanks!
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Betty - We're truly sorry that our Volume Shampoo did not provide the volume you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details.
POSTÉ PAR :
Peggy P.
13 août 2018
volume shampoo
A utilisé : Volume Shampoo
POSTÉ PAR :
Peggy P.
13 août 2018
limp hair more noted after 3 uses.
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Peggy - Thank you for your feedback. We apologize for the disappointing experience you had with our Volume Shampoo. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
POSTÉ PAR :
Dove7000
21 novembre 2017
Threw the rest away
A utilisé : Color Care Volumizing Conditioner
POSTÉ PAR :
Dove7000
21 novembre 2017
I bought Love Unconditionally conditioner and now I am very happy. I realize now the volmunizing shampoo I am using needs to go. I see where you refunded on the shampoo when I really was unhappy with the conditioner but did not know until I bought the better one.
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Dove7000 - Thank you for your feedback. We apologize for the disappointing experience you had with our Big Softie. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection!
POSTÉ PAR :
Catherine M.
17 octobre 2017
dont feel clean
A utilisé : Volumizing Color Care Shampoo
POSTÉ PAR :
Catherine M.
17 octobre 2017
It has helped to not loose color however my hair don't feel clean
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Catherine- We're sorry to hear that you were disappointed by your experience with our Big Love Color Care Volumizing Shampoo. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information.
POSTÉ PAR :
Leslie E.
12 septembre 2017
Volumizing condidtioner
A utilisé : Color Care Volumizing Conditioner
POSTÉ PAR :
Leslie E.
12 septembre 2017
I'm not noticing any more volume in my hair than I did using my old conditioner.
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Sandy - We're glad to hear you enjoyed the scent and price of our Big Love Volumizing Color Care Shampoo, but apologize that you did not see as much volume as you expected. Since you were unhappy with your experience, we've added a store credit to your account with us, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs.
POSTÉ PAR :
Maureen M.
19 décembre 2016
Disappointed in Shampoo
A utilisé : Volumizing Color Care Shampoo
POSTÉ PAR :
Maureen M.
19 décembre 2016
This shampoo promised to provide volume while protecting color. My hair was shiny but limp.
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Maureen - We're sorry to hear that you were disappointed by your experience with our Volumizing Shampoo. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information.
POSTÉ PAR :
Catherine S.
10 novembre 2016
This shampoo did not meet my volume issues.
A utilisé : Volumizing Color Care Shampoo
POSTÉ PAR :
Catherine S.
10 novembre 2016
My hair went flat during the day and I will return to my favorite beauty store shampoo.
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Catherine - We're sorry to hear that you were disappointed by your experience with our Big Love. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information.
POSTÉ PAR :
Catherine S.
10 novembre 2016
This Conditioner Did Not Meet My Volume Issues.
A utilisé : Color Care Volumizing Conditioner
POSTÉ PAR :
Catherine S.
10 novembre 2016
My hair went flat during the day and I will return to my favorite beauty store conditioner.
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Catherine - We're sorry to hear that you were disappointed by your experience with our Big Softie. Because you were unhappy with the results, we have gone ahead and added a credit to your account in the amount of your purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information.
POSTÉ PAR :
Kathrin B.
28 octobre 2016
Not as good as thought
A utilisé : Color Care Volumizing Conditioner
POSTÉ PAR :
Kathrin B.
28 octobre 2016
The scent was nice. Not detangling at all. Wish I could return
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Kathrin- We're truly sorry that our Big Softie Volumizing Conditioner did not provide the detangling you expected. Since you were unhappy with your experience, we've added a store credit to your account with us, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs.
POSTÉ PAR :
Gina J.
22 août 2016
Shampoo
A utilisé : Volumizing Color Care Shampoo
POSTÉ PAR :
Gina J.
22 août 2016
Didn't feel like it lathered and cleaned the hair.
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Gina - Thank you for your feedback. We apologize for the disappointing experience you had with our Big Love. We're always looking to improve our service and products, and truly value everything our clients say. We will take your comments into consideration. We hope to continue helping you find hair perfection!
POSTÉ PAR :
Tracy S.
3 mai 2016
Too greasy
A utilisé : Color Care Volumizing Conditioner
POSTÉ PAR :
Tracy S.
3 mai 2016
I love love love the scent of this conditioner. My hair looked too greasy after using this. I didn't like that.
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Tracy - We're truly sorry that our Big Softie did not provide the clean feeling you expected. Upon reviewing your profile, we see that you talked with a representative, who was able to successfully help you. We are excited that you found your perfect match!
POSTÉ PAR :
Debra C.
30 mars 2026
Nice Volumn
A utilisé : Volume Shampoo + Conditioner Duo
POSTÉ PAR :
Debra C.
30 mars 2026
I never thought my hair could have such Volumn.
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
Nice, but I do have to use more conditioner than I usually would with this one it doesn’t get through tangles as well as I’d like. Wish the scent was stronger it’s lovely but It’s very delicate for the conditioner, can’t smell it once rinsed. The shampoo has zero scent to it, I didn’t realise how important that would be to me but it’s quite boring with no smell. Maybe it advertises that and I just didn’t see it. Probably won’t repurchase as I have better alternatives i will go back too.
0 sur 0 personnes ont trouvé cet avis utile. Et vous ?
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