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5'606 Kundenbewertungen |
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Leaking product!!!Bewertet: Color Care Conditioner The bottle I received did NOT have the same type of top as the displayed bottle here, (plunger type). It was just a press down at ONE END to open the lid. Unfortunately after using the product I can report that the contents do LEAK OUT after pressing the lid shut? Causing wastage, the contents leak and run down the outside of the container, causing a messy sticky surface. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenAngela - Thank you for your feedback. We apologize for the disappointing experience you had with our Love Unconditionally. We're always looking to improve our service and products, and truly value everything our clients say. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details. |
Left my hair oilyBewertet: Classic Shampoo + Conditioner Duo It left my hair oily and heavy. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenLynette - Thank you for your feedback. We apologize for the disappointing experience you had with our Color Care Shampoo + Conditioner Duo. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Horrible shampoo and conditionerBewertet: Classic Shampoo + Conditioner Duo Shampoo didnt suds up. Had to use 2x as much. Conditioner did nothing but make hair limp and greasy. Will not purchase again. Waste of money. Threw it away 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenAngela - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details. |
Not better than store brandsBewertet: Classic Shampoo Similar to cheaper store brands. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenAnne - We're truly sorry that our Classic Color Care Shampoo did not provide the result you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
No better than store brands.Bewertet: Classic Conditioner Similar to cheaper store brands 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenAnne - We're truly sorry that our Classic Color Care Conditioner did not provide the result you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Not what I expected...Bewertet: Classic Shampoo + Conditioner Duo I am a bit disappointed in these products. My hair doesn't feel as clean as it should and I don't get the nice shiny hair as with other products. My hair doesnt last clean for more than one day with these products. I will not be ordering them again 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenMariella - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details. |
Fair productBewertet: Classic Shampoo + Conditioner Duo The shampoo works well but the conditioner is watery and not as moisturizing as others I have used. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenBrittany - We're truly sorry that our Classic Conditioner did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Probably won't purchase againBewertet: Classic Shampoo + Conditioner Duo The conditioner seems to be ok but you have to use alot of the shampoo to get any kind of lather. If I don't have suds, I don't believe my hair is clean. I won't buy the shampoo again. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenBabe - We're truly sorry that our Color Care Shampoo + Conditioner Duo did not provide the result you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Not impressedBewertet: Color Care Conditioner Hair didn’t feel good nor smell good. Won’t use. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenKaren - Thank you for your feedback. We apologize for the disappointing experience you had with our Love Unconditionally. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Save your moneyBewertet: Color Care Conditioner Really nothing special. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenJeanie- Thank you for your feedback. We're always looking to improve our service and products, and we value our client input. Please feel free to reach out to [email protected] if you need any assistance, tips, tricks, or recommendations. We are always happy to help! |
Shampoo and ConditionerBewertet: Classic Shampoo + Conditioner Duo The shampoo is very runny and didn’t lather very well. The condition is nice. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenDebra - Thank you for your feedback. We apologize for the disappointing experience you had with our Color Care Shampoo. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
I've used the HEART line for awhile.Bewertet: Classic Shampoo I've used the HEART line for awhile and have now been getting this item in my order. If this has replaced the HEART line then it seems to have changed and not for the better. My hair isn't nearly as soft or manageable. I'm also not a fan of the new packaging (prefer the pump and or thumb push cap). 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenShay - Thank you for your feedback. We apologize for the disappointing experience you had with our Classic Color Care Shampoo. Our updated products have new packaging and names, but the formulas are exactly the same. It’s quite a big change, and like all changes, it may take some getting used to. We hope that with time, you’ll love it as much as we do! Our main goal with all of this is to better represent the client experience. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. Keep an eye on your inbox for more details. |
Not a fan.Bewertet: Color Care Shampoo Not a fan. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenDenise - Thank you for your feedback. We apologize for the disappointing experience you had with our Heart Lock It Color Care Shampoo. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
Classic Color Care ShampooBewertet: Classic Shampoo I have tried this several times, and I guess if you have oily hair this does not work at all. I checked the bottle several times to see if it was cream rinse instead of shampoo. The shampoo is a thick white cream like conditioner and did not get my hair clean at all. I used a little bit of it, normal amount and a larger portion of it. Washed my hair once and rinsed it, twice and rinsed it and even three times and rinsed it. All the times I tried it my hair the next day was like I really had not washed it and did not look clean. If you have oily hair I don't think this would work for anyone. Needless to say I am going to throw away what is left. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenJoy - We're truly sorry that our Classic Color Care Shampoo did not provide the cleansing quality you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
I've used the LOVE line for awhile.Bewertet: Classic Conditioner I've used the LOVE line for awhile and have now been getting this item in my order. If this has replaced the LOVE line then it seems to have changed and not for the better. My hair isn't nearly as soft and the tangles don't come out as easily. I'm also not a fan of the new packaging (prefer the pump and or thumb push cap). 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenShay - Thank you for your feedback. We apologize for the disappointing experience you had with our Classic Color Care Conditioner. Our updated products have new packaging and names, but the formulas are exactly the same. It’s quite a big change, and like all changes, it may take some getting used to. We hope that with time, you’ll love it as much as we do! Our main goal with all of this is to better represent the client experience. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. Keep an eye on your inbox for more details. |
They were okayBewertet: Classic Shampoo + Conditioner Duo Not really anything special. I won’t likely get again 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenMichelle - Thank you for your feedback. We apologize for the disappointing experience you had with our Color Care Shampoo + Conditioner Duo. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
ShampooBewertet: Classic Shampoo Wished I would've gotten the conditioner as well 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenLynn - We're so happy to hear that you're enjoying Classic Color Care Shampoo and are interested in the Conditioner as well! We truly value your feedback and look forward to hearing from you again in the future. |
Works but leaves heavinesson hairBewertet: Color Care Conditioner This goes on easily and is not difficult to rinse off afterwards. Not much of a fragrance though and my hair feels heavy and a bit claggy afterwards. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenAlison - Thank you for your feedback. We apologize for the disappointing experience you had with our Love Unconditionally. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
Once again the color has fadedBewertet: Classic Shampoo + Conditioner Duo After 5 shampoos ( using your shampoo every other day) the ends of my hair ( three inches from the roots) has returned to it's natural color. I look extremely weird. I have an orange cap of hair. I took several pictures to try to capture what it looks like but hard to get the right light. Disappointing 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenDawn - We're truly sorry that our Color Care Shampoo + Conditioner Duo did not provide the color maintenance you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
HATE this new packing! Looks cheap and genericBewertet: Classic Conditioner LOVED the old pump bottles. This conditioner is a nightmare to get out of the bottle! Also, bottles look so similar I was always looking to make sure I grabbed the correct one. Got tired of fighting with these bottles I tossed and went back to my old brand. Absolute last purchase! cheap and 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenSusan- Thank you for your feedback. We are so sorry to hear that our new packaging does not suit your needs! We're always looking to improve our service and products, and we truly value everything our clients say. We hope to continue helping you find hair perfection! |
Classic ConditionerBewertet: Classic Shampoo + Conditioner Duo I liked the conditioner package that goes with my hair color kit and was hoping that this is the same. I was disappointed that they are not the same. The conditioner is much thicker and did not make my hair as smooth and shiny as the small package that goes with the hair color kit. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenMai - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details. |
Conditioner OK, Packaging not OKBewertet: Classic Conditioner Conditioner seems the same as before, but I really don't care for the new packaging. It looks cheap to me, and too much like the shampoo. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenDonna - Thank you for your feedback. Our updated products have new packaging and names, but the formulas are exactly the same. It’s quite a big change, and like all changes, it may take some getting used to. We hope that with time, you’ll love it as much as we do! Our main goal with all of this is to better represent the client experience. We hope to continue helping you find hair perfection! |
Shampoo is fine, but not the new packaging.Bewertet: Classic Shampoo Shampoo the same as before, which is just fine for me. But I do not care for the new packaging. It looks cheap to me, and too similar to the conditioner. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenDonna - Thank you for your feedback. Our updated products have new packaging and names, but the formulas are exactly the same. It’s quite a big change, and like all changes, it may take some getting used to. We hope that with time, you’ll love it as much as we do! Our main goal with all of this is to better represent the client experience. We hope to continue helping you find hair perfection! |
Great product but....Bewertet: Classic Conditioner I love the conditioner inside this bottle, but..... I can't get it OUT of the bottle! The bottle is so stiff it's difficult to squeeze, and the product so thick it won't pour out. I had a fight with it in the shower this morning. I'll attempt to get it all out and into another bottle but the new packaging needs help for sure! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenLisa- Thank you for your feedback. We're always looking to improve our service and products, and we value everything our clients say. We hope to continue helping you find hair perfection! |
Leaves hair feeling grossBewertet: Classic Shampoo + Conditioner Duo Leaves hair feeling heavy and gross. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenAmanda - We're truly sorry that our Color Care Shampoo + Conditioner Duo did not provide the result you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Not in LoveBewertet: Classic Shampoo + Conditioner Duo I will start out by staying that, like other reviewers, I found this shampoo and conditioner set allows you a couple of days between shampoos without your hair looking and feeling greasy or dirty, which I love. However, for me the shampoo is very drying and it’s hard to work the shampoo through the ends of my hair—so what I have been doing is scrubbing my scalp and just pushing the shampoo through the middle and ends of my hair as best as I can. The conditioner looks thick, however, it feels thin as I am applying to my hair, mainly to the ends, which after using the shampoo feel like sandpaper. It leaves the ends feeling a bit softer but it is still hard to comb through my hair when I’m finished washing it. I’m sure for people with short hair or oily hair this set is great, but it isn’t great for my long, normal-to-dry hair. 1 von 2 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenSherry - Thank you for your feedback. We apologize for the disappointing experience you had with our Color Care Shampoo and Condirioner. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Shampoo and ConditionerBewertet: Classic Shampoo + Conditioner Duo I really dislike the shampoo. I have to use A LOT of it to wash my hair as my hair is long and very thick. Luckily I only wash my hair every three or four days, otherwise the bottle would be gone in a week. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenDora- Thank you for your feedback. We're always looking to improve our service and products, and we value our clients input. We hope to continue helping you find hair perfection! |
Good... But....Bewertet: Color Care Conditioner I love the conditioner but feel it's a little pricey. Sry but it's true. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenChelsea- Thank you for your feedback! We are so happy to hear that you enjoy our Love Unconditionally Conditioner. We appreciate your feedback and input, and we hope to continue helping your find hair perfection! |
ShockerBewertet: Classic Shampoo + Conditioner Duo Wouldn't all your products be Color Care Protected? Being that is what you do? I am pleased with all my products, but I guess when I saw that there was color care, I thought why am I buying the Conditioning Shampoo? is that not a Color Safe shampoo as well? 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenLydia - We have reached out to you via email to see what we can do about remedying this situation. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
UnsureBewertet: Color Care Shampoo Seemed to have to use a lot and still didn’t really suds hair and didn’t feel like my hair was clean 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenJennifer - We value your feedback, and truly appreciate you reaching out. The reason you are seeing a lack of lather with the shampoo, is that our Color Care Shampoos are sulfate-free. Sulfate is an ingredient that gives shampoo it's suds, but it can be drying and strip your hair of color. We're always looking to improve our service and products and hope to continue helping you find hair perfection! |
Not for thin hairBewertet: Color Care Shampoo + Conditioner Duo All this shampoo and conditioner does is leave my hair in knots and makes it super weighted down, it’s not formulated for thinner hair at all, it’s better for my dog sadly =( 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenMaxine - We're truly sorry that our Color Care Shampoo + Conditioner Duo did not provide the result you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Nice but not great...Bewertet: Classic Shampoo + Conditioner Duo I found the conditioner extremely difficult to get out of the bottle, from the first use!!! I tried standing it on its head, tapping, removing the cap and squeezing but still it remained inside. Perhaps it should be in a jar. I admit I am older, but have not experienced this before. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenNancy- Thank you for your feedback. We're always looking to improve our service and products, and we value our client feedback. Thank you for taking the time to share! |
ShampooBewertet: Classic Shampoo + Conditioner Duo El cabello me quedó muy duro, tuve que usar otro shampoo 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenSandra - Gracias por tus comentarios. Pedimos disculpas por la experiencia que tuvo con nuestro Color Care Shampoo. Siempre estamos buscando mejorar nuestros servicios y productos, y realmente valoramos todo lo que dicen nuestros clientes. ¡Esperamos seguir ayudando a encontrar la perfección del cabel |
Under impressedBewertet: Color Care Conditioner This honestly does not feel like a luxurious conditioner. It felt like an inexpensive conditioner that I could buy at the drugstore on sale. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenKelly - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details. |
too heavy for my hairBewertet: Classic Conditioner my hair is thinning and it is too heavy 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenShirley - We're truly sorry that our Classic Color Care Conditioner was too heavy for your hair. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
It's ok.Bewertet: Color Care Conditioner This conditioner is fine but I wish it left my hair more silky and smooth as it claimed. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenJessica - Thank you for your feedback. We apologize for the disappointing experience you had with our Classic Conditioner. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
Love color care conditionerBewertet: Color Care Conditioner Smells good however it does not give me the moisturizer needed my hair tends to frizz 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenRoberta - We're truly sorry that our Love Unconditionally did not provide the moisture you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Dont expect the bottle shown in this picBewertet: Color Care Conditioner Not the size bottle shown in the picture with the pump. And wasnt at all impressed with this product and it smells horrible. I expected alot more from this product. my hair didnt feel really soft or clean. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenStacey - We're truly sorry that our Love Unconditionally did not provide the result you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Stay awayBewertet: Color Care Conditioner I so wanted to like the conditioner and the shampoo, but unfortunately they weren’t compatible with my hair. I have used just a small amount of them and was unable to rinse them out, even after 3 times or washing/rinsing. Not sure if it was just mine a bad batch or whether all of them are the same. So not worth the hype nor spending the money. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenAna - We're truly sorry that our classic conditioner did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
DoneBewertet: Color Care Conditioner It is too thick hard to get out of the bottle. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenKathleen - Thank you for your feedback. We apologize for the disappointing experience you had with our Love Unconditionally Conditioner. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
Classic shampooBewertet: Classic Shampoo I thought it would smell great and make my hair shine. It does not so I’m disappointed. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenCelia - We're truly sorry that our Classic shampoo did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
PoorBewertet: Color Care Conditioner Worst quality I ever had in a shampoo and conditioner, will never buy again 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenCyndi - We're truly sorry that our Love Unconditionally did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
ConditionerBewertet: Classic Conditioner Not happy with it. I love the shampoo and conditioner that is in the highlight kit! I was hoping it was similar.. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenJodie - We're truly sorry that our Classic Color Care Conditioner did not provide the result you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Great ConditionerBewertet: Classic Conditioner Conditioner does what it is supposed to do, but disappointed because thought this was the same as the "Classic Conditioner" packets sent with hair color kits. Disappointed to find out it is not. Will use and finish but not buy again. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenLuci- Thank you for your feedback. We'd like to confirm our packette size and bottle sized Classic Conditioner are the same formulation. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
ThinBewertet: Classic Shampoo I’m used to a luxury shampoo. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenShirley - Thank you for your feedback. We apologize for the disappointing experience you had with our Classic Shampoo. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
ShampooBewertet: Classic Shampoo Haven't notice any difference with this shampoo. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenZettie - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Customer Service Representatives to resolve your concern. Please let us know if there is anything else we can do to help! |
It is Ok.....it isn't bad but it isn't special eitherBewertet: Classic Shampoo There are so many good products available on the shelf from retailers that this isn't anything unique. it smells "common" and doesn't make my hair feel any better or look better. Thumbs down...too $$$ for nothing special 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenCarmela - We're truly sorry that our Classic Shampoo did not provide the result you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Worked okBewertet: Color Care Shampoo I didn’t notice any difference from any other shampoo 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenAnali - Thank you for your feedback. We apologize for the disappointing experience you had with our Heart Lock It. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
Classic ShampooBewertet: Classic Shampoo I don't know what has changed or if it has but this past six months using the Classic Shampoo I have found it seems "cheaper". It doesn't lather very well, requires more shampoo. Not very happy with this product. When I color my hair I have to use another shampoo in addition to the sample of the classic. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenVicki - We're truly sorry that our Classic Shampoo did not provide the lather you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Stinks :( Thats as far as I gotBewertet: Color Care Conditioner Not sure if this conditioner works because as soon as I put it in my hair I washed it out because it stinks kind of like an old pharmacy... dusty smell... ewww... immediately washed my hair again and used my regular conditioner. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenLauri - We're truly sorry that our Color Care Conditioner did not provide the scent you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
ConditionerBewertet: Color Care Conditioner Doesn't work so well with my hair. After use my hair tangles even more. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenMelissa - Thank you for your feedback. We apologize for the disappointing experience you had with our Love Unconditionally. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
DissatisfiedBewertet: Color Care Conditioner No better then what I could purchased at the bargain bin at the $ store! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenJeanne - We're truly sorry that our Love Unconditionally Conditioner did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Your 100% guaranteeBewertet: Color Care Shampoo I have sent you my review and dissatisfaction. Would you please stand by your 100% guarantee and credit my purchase for the products I purchased from you. It is my opinion that I could have purchased products at the bargain bin at the $ store and had the same results. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenJeanne - We're truly sorry that our Heart Lock It Shampoo did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Fading color less than a weekBewertet: Classic Shampoo My third attempt with color and the conditioner was difficult to rinse out and I saw the color rinsing out each time. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenAmy - Thank you so much for sharing your feedback. We are always striving to improve our products, and your input truly matters to us here at eSalon. We are so sorry to hear about this poor experience with our color. This is absolutely not typical of our product, and we take your feedback seriously. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
Not goodBewertet: Classic Shampoo Not good for my hair, globs of it came out when the girl washed my hair. This shampoo dried my hair out after coloring. I asked the girl to put in a moisturizing one and she put some leave in conditioner. I wish they would put the right shampoo in my color packet I get. I always throw these out 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenTeresa - Thank you for your feedback. We apologize for the disappointing experience you had with our Classic Shampoo. We're always looking to improve our service and products, and truly value everything our clients say. We look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Classic conditionerBewertet: Classic Conditioner Not good as well for my hair. Same thing that happened with the shampoo, my hair breaking off and coming out in globs at the salon. I throw this out when I get my color packet. Wish they would put in the moisture conditioner and shampoo I use 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenTeresa - Thank you for your feedback. We apologize for the disappointing experience you had with our Classic Conditioner. We're always looking to improve our service and products, and truly value everything our clients say. We look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Didnt orderBewertet: Color Care Conditioner Didnt order 0 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenKim- We truly appreciate your feedback. Upon reviewing your account, we see that you have already worked with a color specialist to resolve this matter. Please let us know if there is anything else we can do to help! |
Shampoo for color treated hairBewertet: Classic Shampoo The shampoo is very nice but no different from any drugstore shampoo that I have tried and it’s a lot more expensive. I personally feel because we also have to pay shipping fees the cost of the shampoo and conditioners should be less. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenJanice - Thank you for your feedback. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
ClassicBewertet: Classic Shampoo Not my favorite 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenRebecca - Thank you for your feedback. We apologize for the disappointing experience you had with our Classic Shampoo. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
ConditionerBewertet: Color Care Conditioner It's nice but I don't think it is much different than other conditioners! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenAnn - Thank you for your feedback. We apologize for the disappointing experience you had with our Love Unconditionally. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
MisunderstandingBewertet: Classic Shampoo It’s great shampoo and smells fantastic but I thought it was going to have color in it to keep my hair from getting dull. I was fooled by the bottle color. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenRobin - We're truly sorry that our Classic Shampoo did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
LeakedBewertet: Color Care Shampoo I do like this shampoo but my bottle had leaked about a third of the product into the mailing container and at the price point .... that really hurt. The lid wasn’t on well so it leaked out. I lost product and my box was a mess. Please be more careful when packaging your products. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenTerri - We're truly sorry that our Heart Lock It arrived to you damaged. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Did not care for this conditionerBewertet: Color Care Conditioner The conditioner did not seem as silky and rich as others I have used. Also, needed to apply more than usual to get the same feeling as other conditioners, like the classic conditioner. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenRuth - Thank you for your feedback. We apologize for the disappointing experience you had with our Love Unconditionally. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
DisappointingBewertet: Classic Shampoo It lacks suds, so i probably used more than necessary. It has a "thin" feel, and doesnt integrate with my hair---sort of falls out of my hair. The fragrance is mild and pleasant but I wont reorder. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenHelen - Thank you for your feedback. We apologize for the disappointing experience you had with our Classic Shampoo. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Small bottleBewertet: Classic Shampoo Didn’t clean my hair much. Also small bottle. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenThank you for your feedback. We apologize for the disappointing experience you had with our Classic Shampoo We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Not that impressedBewertet: Classic Conditioner This formula doesn’t seem as condensed Or as effective as the one you get with your color kit. The color kit one leaves my hair super soft and no frizz. This one didn’t do that at all. It is shiny and smells wonderful but not super impressed. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenMarinella - Thank you for your feedback. We apologize for the disappointing experience you had with our Classic Conditioner. We can confirm the formulation of our Classic conditioner is the same in our packettes and bottle size alike. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
High priced itemBewertet: Classic Shampoo Same here, after hubby dies my hair, it takes a lot of shampoo to wash my hair and get rid of the excess color. I get about 5 - 6 uses with each bottle, which makes it rather expensive. The quality is good, it just does not foam unless I use more than I usually would use. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenDenise - Thank you for your feedback. We're always looking to improve our service and products, and truly value everything our clients say. Thank you for choosing eSalon! |
NOT the same as prior formulationBewertet: Classic Conditioner The Love Unconditionally conditioner was WONDERFUL. Although you say this formula was previously the Love Unconditionally conditioner, I had my doubts as soon as I started using it. It feels different, smells different, and, most importantly of all, it works much less well!! I found a hidden container of the Love Unconditionally conditioner in my cabinet and used it today. It was absolutely clear that it wasn't the same formula. It was the conditioner that I missed!!! This was confirmed when I compared the ingredients, which are NOT the same between the two versions of the conditioner. Explain to your customers why: (1) you changed the formula; (2) you persist in deceiving your customers by suggesting that this conditioner was "previously" "Love Unconditionally." It just isn't so! 4 von 4 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenRebecca M. - Thank you for your feedback. We apologize for the disappointing experience you had with our Classic Conditioner. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
It's Just OkBewertet: Classic Shampoo Honestly, as much as I love the E-Salon coloring, I cannot endorse the shampoo or conditioner. I really liked the samples in the kit but the full size(s) are disappointing. Plus, they look identical in the shower! I have to put them in separate spots because I can't see which is WHICH! I will go back to the beauty supply store and try again. 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenLaura - We're truly sorry that our Classic shampoo and conditioner did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Classic ShampooBewertet: Classic Shampoo The shampoo was nice, however I had to use more volume of product to thoroughly clean my hair. I feel it is expensive for the amount of product provided. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenStacey - We're truly sorry that our Classic Shampoo did not provide the result you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Did not likeBewertet: Classic Conditioner I bought this hoping it would help my hair but it weighed it down. It made my hair oily. Will not buy this again. I also thought it smelled like hair dye 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenConnie - We're truly sorry that our Classic Conditioner did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
ConditionerBewertet: Color Care Conditioner It's ok...I didn't see any difference than the conditioner I use 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenDebbie - Thank you for your feedback. We apologize for the disappointing experience you had with our Love Unconditionally. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
shampooBewertet: Color Care Shampoo It's ok....I didn't really see any difference from the shampoo I use 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenDebbie - Thank you for your feedback. We apologize for the disappointing experience you had with our Heart Lock It. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
Color safe shampooBewertet: Color Care Shampoo Nice shampoo but needed more foam or suds especially after root color. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenDonna - We value your feedback, and truly appreciate you reaching out. The reason you are seeing a lack of lather with the shampoo, is that our Color Care Shampoos are sulfate-free. Sulfate is an ingredient that gives shampoo it's suds, but it can be drying and strip your hair of color. We're always looking to improve our service and products and hope to continue helping you find hair perfection! |
disappointedBewertet: Classic Conditioner I thought the conditioner was going to be exactly like the small, one use that comes in my color kit. the large size didn't have any fragrance and it did not coat my hair the way the single use did. 4 von 4 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenBernadette - We're truly sorry that our Classic Conditioner did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
disappointedBewertet: Classic Shampoo I bought this shampoo because I love the single use packet that comes in my at home color treatment. the large size does not have any scent and it does not lather. I bought the large size because I was going away with my sisters and I wanted them to try this product. This large size is not the same product. Neither is the conditioner. I was very disappointed. I won't buy either of them again. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenBernadette - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details. |
Not for me.Bewertet: Classic Shampoo I thought the packet of shampoo you get with the color kit was hard to lather because of the chemical you are washing out from just coloring and I liked the smell, so I ordered it hoping my color would last longer. I am very disappointed. I continually have to use more for my hair to feel clean and didn’t see a difference. I’m definitely going back to my regular color-safe shampoo. For me, this was not worth the money at all. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenDonna - We're truly sorry that our Classic Shampoo did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Frizzy HairBewertet: Classic Shampoo I decided to try this since the price is lower than the shampoo I buy in a salon. This shampoo doesn't control my frizziness - even with extra product in it and using a flat iron. The other thing I noticed (this is just personal preference), my hair looked greasy the next day. With the shampoo from the salon I wouldn't have to start using dry shampoo until day two or three and then could use dry shampoo for a couple days before I needed to wash it again. I would need to wash my hair every day with this shampoo. 5 von 6 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenAshley - We're truly sorry that our Classic Shampoo did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Not a good shampooBewertet: Classic Shampoo I purchased this hoping to have a better sulfate Free shampoo but this is no better than the rest. It leaves my hair a tangly mess and greasy the next day. I also have to use a lot of conditioner just to de-tangle the mess in the shower. I almost finished my first bottle hoping it would get better and purchased another because I didn’t know what else to use. I’m done with this shampoo and the conditioner that goes with it. Won’t purchase either again. 5 von 7 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenTeresa - We're truly sorry that our Classic Shampoo did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Don't use oftenBewertet: Color Care Shampoo It is to heavy for my hair as my hair is fine. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenPatti - Thank you for your feedback. We apologize for the disappointing experience you had with our Heart Lock It. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
No better than Cien Products!Bewertet: Color Care Shampoo I prefer Lidl's Colour protect shampoo and conditioners which are £2.99 for 750ml. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenM - Thank you for your feedback. We apologize for the disappointing experience you had with our Heart Lock It. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
Nothing specialBewertet: Classic Shampoo Cleaned my hair, didn’t help prolong color. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenDebbie - Thank you for your feedback. We apologize for the disappointing experience you had with our Classic Shampoo. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
Again, nothing specialBewertet: Classic Conditioner Conditioned my hair, didn’t seem to prolong color. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenDebbie - Thank you for your feedback. We apologize for the disappointing experience you had with our Classic Conditioner. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
NopeBewertet: Color Care Shampoo I don't like this shampoo at all, my hair seems drier when I use it. Color doesn't seem to last any longer. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenAngelique - We're truly sorry that our Heart Lock It did not provide the moisture you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Works okBewertet: Classic Shampoo This shampoo is ok. I feel it strips the hair and you need a lot of conditioner to rehydrate though. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenTracy - We're truly sorry that our Classic Shampoo did not provide the hydration you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Your product redesign ... What were you thinking?!?Bewertet: Classic Shampoo I'm so glad to see from the other reviews that I'm not the only one dumbfounded by your redesign. Your products now look like I would find them in a no-tell motel bathroom ... generic and outdated. The bottle color is reminiscent of the pink anti-itch product I put on mosquito bites as a kid (not a pleasant memory, and one from the 1970s!). The loss of the pump top is a bummer, too. All this redesign looks like is an effort to cut costs. I know you say the product itself hasn't changed, and I hope that's true, because if it did get cheaper along with your redesign, I won't be a member for much longer. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenJulie - Thank you for your feedback. Our updated products have new packaging and names, but the formulas are exactly the same. It’s quite a big change, and like all changes, it may take some getting used to. We hope that with time, you’ll love it as much as we do! Our main goal with all of this is to better represent the client experience. We hope to continue helping you find hair perfection! |
Needs improvementBewertet: Classic Shampoo As I was using the product, I felt that the shampoo made my hair feel stiff when shampoos for colour treated hair should be a little more gentle, with more conditioning! Was not happy 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenPatricia - We're truly sorry that our Classic Shampoo was not what you were expecting. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
New formula for sureBewertet: Color Care Shampoo Terrible. Drying. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenLisa - Thank you for your feedback. We apologize for the disappointing experience you had with our Heart Lock It. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
Hair back to normal with 3 weeks of tresemme or OBXBewertet: Color Care Conditioner My hair has finally returned to its former softness without the new esalon shampoo and conditioner. It was dry and straw like with whatever was in the repackaged bottles, despite assurances thst the formulations had not changed. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenLisa - Thank you for your feedback. We apologize for the disappointing experience you had with our Love Unconditionally. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
No latherBewertet: Color Care Shampoo You have to use so much shampoo to get any lather at all. Worst shampoo ever. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenErin - We value your feedback, and truly appreciate you reaching out. The reason you are seeing a lack of lather with the shampoo, is that our Color Care Shampoos are sulfate-free. Sulfate is an ingredient that gives shampoo it's suds, but it can be drying and strip your hair of color. We're always looking to improve our service and products and hope to continue helping you find hair perfection! |
Didn't work for meBewertet: Classic Shampoo This shampoo left my hair feeling like straw. Not for me. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenDonna - We're truly sorry that our Classic Shampoo left your hair feeling like straw. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
New shampooBewertet: Classic Shampoo With the new products, my hair feels like straw. I have to throw these away. I tried 4x and my hair is now so unmanageable, compared to the previous formulation. The company says that nothing has changed but the packaging.....NOT TRUE. I'm sure this review will never be publicly posted....so for whoever is readin this...your company has changed and is unscrupulous. Beware! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenLisa - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Stripping my hair color and moistureBewertet: Classic Conditioner If I could give this a zero I would. It's not the same, despite assurances that nothing has changed. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenLisa - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Old packaging betterBewertet: Classic Conditioner Although this is the same product as the “Love” conditioner, the new bottle is not as eye appealing. It is bland in comparison. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenSandra - Thank you for your feedback. Our updated products have new packaging and names, but the formulas are exactly the same. It’s quite a big change, and like all changes, it may take some getting used to. We hope that with time, you’ll love it as much as we do! Our main goal with all of this is to better represent the client experience. We hope to continue helping you find hair perfection! |
Just okBewertet: Classic Shampoo After using my hair feels like a stripper was put in it. Until the conditioner goes on. Perhaps its supposed to do that. Cleans very well 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenMitzie - We're truly sorry that our Classic Shampoo did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Not a fanBewertet: Classic Conditioner I'm sure this would be fine for someone else, but it doesn't make my hair more manageable. A little too mild I think. I'll be changing for something else. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenMargaret - We're truly sorry that our Classic Shampoo did not provide the results you expected. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Smells nice, no sulfates, but requires more than one washBewertet: Color Care Shampoo I have basically stopped using this shampoo because my hair doesn't "feel" light and clean after one or sometimes even two washes. It smells really good, though! It's probably my hair type that prevents me from loving it. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenSyd - Thank you for your feedback. We apologize for the disappointing experience you had with our Heart Lock It. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
Does not foamBewertet: Color Care Shampoo I have to use big amount to blend in my hair although my hair is thin and Short i shower every other day comparing to the bottle size I would finish it in less then 2 weeks 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenZee - We value your feedback, and truly appreciate you reaching out. The reason you are seeing a lack of lather with the shampoo, is that our Color Care Shampoos are sulfate-free. Sulfate is an ingredient that gives shampoo it's suds, but it can be drying and strip your hair of color. We're always looking to improve our service and products and hope to continue helping you find hair perfection! |
Not for meBewertet: Color Care Shampoo I have too use the volume shampoo or my hair is flat! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenTeri - Thank you for your feedback. We apologize for the disappointing experience you had with our Heart Lock It. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
ShampooBewertet: Color Care Shampoo Seems like I use a lot of shampoo to get my hair to feel clean. Is this because I am trained in what to expect from the other companies? 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenDelissa - We value your feedback, and truly appreciate you reaching out. The reason you are seeing a lack of lather with the shampoo, is that our Color Care Shampoos are sulfate-free. Sulfate is an ingredient that gives shampoo it's suds, but it can be drying and strip your hair of color. We're always looking to improve our service and products and hope to continue helping you find hair perfection! |